Project management Software
Mohanish Umare
IT Professional
Pune
Summary
Results-driven IT professional with strong background in management and operations. Known for optimizing team performance and driving projects to successful completion. Committed to collaboration and adapting to dynamic business needs. Proficient in strategic planning and effective communication.
Overview
10
10
years of professional experience
Work History
Deputy Manager
Deloitte
08.2023 - Current
- Worked on multiple engagements for Banking clients in the area of Domain Strategy, Digital models, Customer experience and engagement and Operational transformation
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Associate Consultant/Product Owner
TCS
11.2021 - 01.2023
- Hold accountability for all Business Analysis effort for the bank complex Employee compliance program and business driven initiatives
- Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients
Senior Consultant
Cognizant Technology Services
08.2020 - 10.2021
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Exceeded customer requirements with accurate and deliverable solutions.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
Associate Consultant
L&T InfoTech
05.2019 - 05.2020
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Senior Business Analyst
Zensar Technologies Limited
05.2017 - 09.2018
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
Education
Master of Business Administration - Finance
Bachelor of Engineering - Computer Technology
Skills
Decision-making capacity
Project management abilities
Customer service
Negotiation
Budgeting and finance
Customer relations
Process and procedure development
Business Development
Customer relationship management (CRM)
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of above mentioned particulars., Pune
Personal Information
- Date of Birth: 07/06/84
- Nationality: Indian
- Marital Status: Married
Software
Timeline
Deputy Manager
Deloitte
08.2023 - Current
Associate Consultant/Product Owner
TCS
11.2021 - 01.2023
Senior Consultant
Cognizant Technology Services
08.2020 - 10.2021
Associate Consultant
L&T InfoTech
05.2019 - 05.2020
Senior Business Analyst
Zensar Technologies Limited
05.2017 - 09.2018