Mohan M S
Finance
Coimbatore,Tamil Nadu
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
Customer Service Associate
Small Industrial Development Bank of India
2022.02 - 2024.05
- Assessment of Profile of 'New to Bank Customers' for Credit Assistance by adhering to the Benchmark norms of the Bank
- Enriching knowledge about the MSME Ecosystem, Circular economy - Energy Efficient, Government schemes and Initiatives, Industry, Clusters, Competitors, Stakeholders
- Annual Review of Credit Portfolio of the Bank (1) Business, Industry, Financial and Management, (2) CIBIL Check, SWARA Report - Turnover and CERSAI Entry Checking
- In-depth analysis of financial statements and supporting documents to evaluate the financial capability and make cash flow analysis in conjunction with factors contributing to the credibility and riskiness of the Project proposals
- Review of business loan files on repayment capability and credit history, credit worthiness, ensuring security enforcement till the tenure of the loan
- Banking and Financial activities / www.sidbi.in /, India
Finance process analyst
Accenture Pvt Solutions
2021.03 - 2022.01
- Have worked on Fixed Asset team for an US client on mass additions, retirements, transfers, depreciation, accruals, capital work in progress additions
- Have worked on Cinema and Studio billing and follow-up accounting for a business located in Germany, Austria, Switzerland
- Have worked in Billing in TV Distribution Industry
- (TVD) for US clients like Netflix, Apple, 21st Century Fox, WarnerBros
- Television Studios
- Financial and insurance activities / www.accenture.com / Bangalore, India
Associate
Arasappan & Associates, Chartered Accountants and Consultants
2019.09 - 2021.01
- Accounting: Capital Budgeting
- Profitability Projections with DSCR Calculation for new Projects
- Preparation of CMA Data for working capital assessment
- Preparation of Detailed Project Report for a new project
- Taxation: Assisted in filing monthly tax returns
- Assisted in tax registration for numerous assesses
- Assisted in Monthly filing under Goods and Service Tax (GST) of India
- Auditing and Compliances: Involved in tax audits, statutory audits, stock audit of small to medium sized corporate entities
- Involved in bank audits for private banks and nationalized bank.
Education
Master Of Business Administration - Banking And Financial Support Services
Bharathiyar University
Coimbatore ,India08.2022
Bachelor Of Commerce - Professional Accounting
SNMV College of Arts And Sciences
Coimbatore, India04.2019
Higher secondary course certificate - Accounting
Kanchi Sri Shankara Academy Matriculation Higher Secondary School
Tiruchendur, India03.2016
Matriculation school leaving certificate - State Board
Kanchi Sri Shankara Academy Matriculation Higher Secondary School
Tiruchendur, India04.2014
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Customer Relationship Management (CRM)
Personal Information
- Date of Birth: 06/30/98
- Gender: Male
- Nationality: Indian
Volunteer Experience
06/01/19, CURRENT, Art of Living, I am as a volunteer has been helping for organizing the yoga programs for the Art of Living Bangalore, which happens in and around my places and I am always feel pleasure to be part of the yoga program, this motivates me for achieving tasks in my professional life. Volunteering has been one of the most beautiful things to have happened to me., By being a volunteer, I have gained confidence to interact with people comfortably.
Certification
Certification on SIDBI Information Security Awareness Training Program
Timeline
Customer Service Associate
Small Industrial Development Bank of India
2022.02 - 2024.05
Finance process analyst
Accenture Pvt Solutions
2021.03 - 2022.01
Associate
Arasappan & Associates, Chartered Accountants and Consultants
2019.09 - 2021.01
Master Of Business Administration - Banking And Financial Support Services
Bharathiyar University
Bachelor Of Commerce - Professional Accounting
SNMV College of Arts And Sciences
Higher secondary course certificate - Accounting
Kanchi Sri Shankara Academy Matriculation Higher Secondary School
Matriculation school leaving certificate - State Board
Kanchi Sri Shankara Academy Matriculation Higher Secondary School
Certification on SIDBI Information Security Awareness Training Program
Accomplishments
- Achieved sales target through effectively helping with yearly targets.
- Achieved customer satisfaction by completing with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursTeam Building / Company RetreatsCompany CultureQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
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