MOHD FAHAD
New Delhi
Summary
I am a growth oriented individual looking to work for a reputed firm which provides me both learning and growth opportunities. I look to work for a company which will help me to expand my skill set and align me with the objective of the company.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Senior Relationship Manager
American Express Banking Corp.
01.2020 - Current
- Doing credit card sales for American Express.
- Skills in developing relationship with the client and acquiring new accounts.
- Develop sales strategy to ensure company's sales goals.
- Conduct regular meetings and market visit to build effective communication with client.
- Achieving regular target set by the company.
- Providing regular feedback to my leader.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Created financial dashboards to provide insights into key performance indicators.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Designed and maintained financial models to identify and measure risks.
Business Development Executive
Intelenet Global Services
06.2018 - 01.2020
- Doing credit card sales for American Express.
- Skills in developing relationship with the client and acquiring new accounts.
- Develop sales strategy to ensure company's sales goals.
- Conduct regular meetings and market visit to build effective communication with client.
- Achieving regular target set by the company.
- Providing regular feedback to my leader.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Marketing Specialist
Reynad Trading Company KSA
02.2015 - 09.2017
- Used various market research tools and techniques to gather, analyze and interpret data.
- Created customized marketing materials to increase product awareness.
- Generated reports to support development and implementation of marketing plans.
- Established and managed relationships with external data providers and research vendors.
- Researched and evaluated potential new markets and products.
Sales Supervisor
PRECISION CALIBRATION & TESTING CENTRE
05.2012 - 07.2013
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Computer Sales
SOLUTIONS TECH PVT. LTD.
01.2011 - 04.2012
- Demonstrated leadership skills in managing projects from concept to completion.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained extensive knowledge in data entry, analysis and reporting.
Notebook Sales & Service
RT OUTSOURCING SERVICES LIMITED.
06.2009 - 12.2011
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
Notebook & Printer Service Engineer
DIGITECH E-SERVICES
08.2007 - 05.2009
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
- Proofed all job orders, securing client approval prior to production.
Education
MBA - Marketing
IMT
Ghaziabad, India01-2025
Bachelor of Arts -
Faizabad University
Faizabad, UP01.2007
12th - undefined
S.R.J inter college
Rupaidiha, Bahraich01.2004
10th - undefined
S.S.I.C
Nanpara, Bahraich01.2002
Skills
- Customer engagement
- Business strategies
- Trends analysis
- Business development
- Portfolio management
- Product solution building
- Revenue development
- Sales management
- Customer interaction
- Team Training
- Client rapport
- Public speaking
- Strategic planning
- Market research
- Team building
Languages
Hindi
English
Arabic
Current Profile
Assistant Relationship Manager, American Express Banking Corp., 01/03/20, Present, Doing credit card sales for American Express., Skills in developing relationship with the client and acquiring new accounts., Develop sales strategy to ensure company's sales goals., Conduct regular meetings and market visit to build effective communication with client., Achieving regular target set by the company., Providing regular feedback to my leader.
Father's Name
Late. Mr. Mohd Rafique
Personal Information
- Date of Birth: 06/25/88
- Marital Status: Married
Disclaimer
I hereby declare that above mentioned curriculum vitae furnished by me, are true to the best of my knowledge & belief.
Timeline
Senior Relationship Manager
American Express Banking Corp.
01.2020 - Current
Business Development Executive
Intelenet Global Services
06.2018 - 01.2020
Marketing Specialist
Reynad Trading Company KSA
02.2015 - 09.2017
Sales Supervisor
PRECISION CALIBRATION & TESTING CENTRE
05.2012 - 07.2013
Computer Sales
SOLUTIONS TECH PVT. LTD.
01.2011 - 04.2012
Notebook Sales & Service
RT OUTSOURCING SERVICES LIMITED.
06.2009 - 12.2011
Notebook & Printer Service Engineer
DIGITECH E-SERVICES
08.2007 - 05.2009
12th - undefined
S.R.J inter college
10th - undefined
S.S.I.C
MBA - Marketing
IMT
Bachelor of Arts -
Faizabad University
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