ARAVIND R S

Built and maintained strong relationships with customers to identify financial needs and provide tailored loan solutions.

Managed end-to-end customer onboarding including eligibility checks, documentation, verification, and loan processing.

Coordinated with credit, operations, and compliance teams to ensure smooth and timely disbursements.

Achieved monthly sales and portfolio targets through effective lead conversion and customer engagement.

Assisted customers with queries, repayment schedules, and post-disbursement support, ensuring high customer satisfaction.

Monitored portfolio performance, identified risks, and ensured timely follow-ups for collections.

Conducted field visits, sourced new business opportunities, and strengthened customer retention strategies.

Ensured adherence to company policies, RBI guidelines, and all compliance requirements during onboarding and servicing.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.