Hi, I’m
Mohd Mazhar
Customer relationship management , customer acquisition,
Hyderabad ,India
Summary
To secure a challenging position is an organization where my knowledge and skills can be utilized to create value of for the organization and sharpen it's competitive edge
Proactive service professional with substantial call centre experience. Built customer rapport through friendly, attentive interactions. Handled queries knowledgeably and promptly to meet performance targets.
Thorough customer service professional with multitasking and time management abilities to handle demands of busy contact centre environment. Confident in independently resolving customer problems.
Overview
1
year of professional experience
Work History
All set business solutions Hyderabad , India
Customer support executive
06.2023 - 09.2024
Job overview
- Handled irate customers with patience, fostering a calm environment.
- Liaised with field engineers to coordinate prompt and comprehensive repairs.
- Provided professional and helpful support to new and existing clients.
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Education
Loyala model high school
High School from Board Of Secondary Education
06.2017 - 05.2018
University Overview
GPA: A
Nooria sahakara junior college
Junior College from Commerce
06.2018 - 05.2020
University Overview
GPA: A
Osmania university
B.Com from Computers Application
06.2021 - 05.2023
University Overview
GPA: A
Skills
- Customer relationship management
- Customer Acquisition
- Cold calling
- Upselling
- Product service
- Conflict resolution
- Handling complaints
Personal Information
- Date of birth: 02/05/01
- Nationality: Indian
Languages
English, Hindi
Advanced (C1)
A1
Hobbies
Be work on time
Be punctual on work
Complete target on time
Timeline
Customer support executive
All set business solutions
06.2023 - 09.2024
Osmania university
B.Com from Computers Application
06.2021 - 05.2023
Nooria sahakara junior college
Junior College from Commerce
06.2018 - 05.2020
Loyala model high school
High School from Board Of Secondary Education
06.2017 - 05.2018
Similar Profiles
Nasreen ShaikhNasreen Shaikh
Administrative Officer and Client Relations at Creative Zone LLC (Business Set-up Company)Administrative Officer and Client Relations at Creative Zone LLC (Business Set-up Company)
Ali IsshakAli Isshak
Translator and Interpreter at Business Set up ConsultantTranslator and Interpreter at Business Set up Consultant
Ginny MangrumGinny Mangrum
Co Founder at New Business Set Up, My Freedom ServicesCo Founder at New Business Set Up, My Freedom Services
Naidu PentakotaNaidu Pentakota
Assistant Manager - Maintenance at TotalEnergies Marketing India Pvt LtdAssistant Manager - Maintenance at TotalEnergies Marketing India Pvt Ltd
MOHAMMED NAZEER UDDINMOHAMMED NAZEER UDDIN
Digital & Technology Quality Engineer at CBRE South Asia Pvt LtdDigital & Technology Quality Engineer at CBRE South Asia Pvt Ltd