Mohd Nader
Hyderabad
Summary
Dynamic sales professional with a proven track record at A to zZ mobiles excelling in product sales and customer relationship management. Self-motivated and adept at cash register operations, I consistently achieved sales targets while enhancing customer satisfaction through personalized service and effective communication. Committed to driving revenue and fostering brand loyalty.
Overview
6
6
years of professional experience
1
1
Language
Work History
Sales Associate
Malabar Gold & Diamonds
05.2019 - 01.2023
- Cultivated connections with customers to promote ongoing transactions.
- Provided solutions to customer problems using appropriate products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Assistant
A to Z Mobiles
01.2023 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Graduate -
Avanthi Degree & Pg College
Hyderabad 06.2017
Skills
Store opening and closing
Timeline
Sales Assistant
A to Z Mobiles
01.2023 - 02.2025
Sales Associate
Malabar Gold & Diamonds
05.2019 - 01.2023
Graduate -
Avanthi Degree & Pg College
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