Mohit Kumar N
Ahmedabad
Summary
Dynamic and adaptable professional with a strong foundation in Information Technology and core engineering disciplines. Results-driven Electronics and Communication Engineering graduate with hands-on experience in network operations and a proven track record in system monitoring. Eager to excel in challenging and innovative environments while applying technical expertise to contribute to organizational growth. Committed to continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
NOC Engineer
QTECH ANALYTICS PRIVATE LIMITED (UK Based)
05.2024 - Current
- Designed and implemented proactive alerting rules to notify support teams of system issues and performance degradations.
- Analyzed system alert noise and fine-tuned monitoring logic to ensure actionable alerts, improving team efficiency and reducing MTTR.
- Managed incident triage and ticket workflows using ServiceNow, JIRA, and Zenoss in alignment with ITIL standards.
- Ensured SLA compliance, business continuity, and prompt incident resolution with minimal business disruption.
- Led offshore teams in ticket triage and resolution coordination with global stakeholders.
- Monitored trading systems and financial applications using ITRS Active Console, log analysis, and FIX protocol tools to ensure uptime and early issue detection.
- Provided infrastructure support, including patching and troubleshooting for Linux-based systems.
- Ensured system stability and successful integration with enterprise monitoring workflows.
- Acted as the first point of contact for business-critical application issues, providing clear and effective user support.
- Maintained strong focus on client satisfaction, issue ownership, and effective communication.
- Improved operational efficiency by enhancing knowledge-base content and documenting issue resolutions.
- Coordinated with third-party vendors and managed escalations for complex IT issues.
- Conducted weekly cross-regional meetings with stakeholders in the US and UK to align monitoring strategies and reduce unnecessary alerts.
- Whitelisted spam queue alerts and established incident bridges for rapid resolution.
- Created and maintained Confluence documentation to streamline operational processes.
Procurement Engineer
BOSCH Household Appliances Manufacturing Pvt Ltd
07.2023 - 05.2024
- Managed procurement planning, total cost of ownership (TCO) analysis, and supplier negotiations.
- Contributed to the PRF single-door project to strengthen supplier management processes.
- Coordinated daily meetings with global teams to resolve production and testing challenges.
- Applied INCOTERMS for international trade and logistics compliance.
- Led client visits for part testing and workflow validation.
- Conducted cost-saving workshops to optimize production processes.
- Delivered customer parts for 10-year lifecycle requirements.
- Identified root causes of phased-out components and collaborated with R&D for solutions.
- Maintained supplier relationships and monitored quality, cost, and delivery metrics.
- Negotiated vendor contracts to meet tight production and cost targets.
- Supported rig operations and drilling logistics.
- Resolved device issues related to performance and applications.
- Demonstrated advanced understanding of enterprise operations and security.
Education
B.E. - Electronics and Communication Engineering
KPR Institute of Engineering And Technology
Coimbatore07-2024
12th - CBSE
Kendriya Vidyalaya, AFS, Sulur
Coimbatore06-2018
10th - CBSE
Kendriya Vidyalaya, AFS, Sulur
Coimbatore05-2020
Skills
- Network operations monitoring
- Incident management
- Professional attitude and ability to work unsupervised
- Problem solving
- Active learning
- Time management and decision-making skills
- Ability to work under pressure
- Strong organizational and interpersonal skills
- Team player with team spirit
- Excellent communication skills
Internships
Dec 2022 | Panel Assembly Intern
ECI Systems Pvt. Ltd., Coimbatore
- Assisted in control panel assembly and QA checks.
- Prepared project presentations and reports for senior staff.
- Participated in workshops to enhance technical knowledge.
- Explored new technologies to improve operational workflows.
- Collaborated with teams to analyze problems and develop solutions.
June 2022 | PCB Designing & Printing Intern
KPR Institute of Engineering and Technology, Coimbatore
- Designed and printed PCBs using Altium and KiCad.
- Assisted teams in problem analysis and solution development.
- Participated in workshops and technical presentations.
- Explored innovative techniques for optimizing PCB workflows.
- Prepared technical reports and project documentation.
Projects
- Health Monitoring Robot with Medicine Reminder
Patented – Application No.: 202341078661 - ECOWATT – Appliance Power Monitoring & Optimization
Selected for ICONSTEM International Conference on Science, Technology & Management (2024) - Behavioral Cloning Irrigation System
- Agricultural Drone
- GSM-Based Smoke Detector
Certifications And Awards
- IGC VSC Gold Medalist, Best Firer (5x), Camp Senior (7x) - 2TN AIR SQN NCC
- Judo Silver Medalist - Anna University (2023)
- Wushu National Selection Trials - Anna University (2023)
Timeline
NOC Engineer
QTECH ANALYTICS PRIVATE LIMITED (UK Based)
05.2024 - Current
Procurement Engineer
BOSCH Household Appliances Manufacturing Pvt Ltd
07.2023 - 05.2024
B.E. - Electronics and Communication Engineering
KPR Institute of Engineering And Technology
12th - CBSE
Kendriya Vidyalaya, AFS, Sulur
10th - CBSE
Kendriya Vidyalaya, AFS, Sulur