Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohit Sharma

Business Analyst | Product Owner | Product Management
Gurgaon

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Business Analyst

NITS Solutions
04.2023 - Current
  • Researched competitors to build report of rising trends in automotive markets.
  • Assisted Volvo and Audi's CRM and Aftersales department staff to improve client satisfaction.
  • Worked one-on-one with clients to improve it's product specifications.
  • Managing and driving a team of Business Analysts reporting to me.
  • Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
  • Achieved timely delivery of critical projects through effective prioritization of tasks based on urgency, importance, dependencies, resources availability.
  • Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
  • Exercised critical thinking to resolve critical error in Mercedes's calendar reports.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Sr. Business Analyst

NITS Solutions
01.2022 - 03.2023
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Directed business analysts in executing and delivering various tactical and strategic plans.
  • Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
  • Analyzed sales, profitability and market conditions and presented findings in cohesive format.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Used wireframing tools such as Axure, Balsamic Draw.io, Visio etc to prepare and create mock-ups.

Business Analyst

NITS Solutions
12.2018 - 12.2021
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Provided evaluative judgment based on analysis of information in complicated and unique situations and contributed to formulation of standards and strategies for functional areas.
  • Performed gap analysis to identify areas of improvement.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Generated business intelligence reports to inform strategic decision-making.

Business Analyst

Radical Business Solutions
08.2017 - 12.2018
  • Collaborated with stakeholders to define project objectives and criteria.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Assessed products or services to evaluate conformance with quality standards.

Education

Bachelor of Technology Electronics & Communication

UPTU
Agra
04.2001 -

Skills

    Stakeholder Management

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Certification

Business Analyst

Timeline

Lead Business Analyst

NITS Solutions
04.2023 - Current

Sr. Business Analyst

NITS Solutions
01.2022 - 03.2023

Business Analyst

NITS Solutions
12.2018 - 12.2021

Business Analyst

Radical Business Solutions
08.2017 - 12.2018

Bachelor of Technology Electronics & Communication

UPTU
04.2001 -

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Mohit SharmaBusiness Analyst | Product Owner | Product Management