Mohsin Khan

Responsibilities:

• Built productive relationships with industry partners and competitors to support strategic business objectives
• Handling Cashier Desk Update Daily Basis Cash In/Out Also Complete Banking & Maintain Account, Stock of Store & Manage CMS, CRS.
• Handling sales operation and Achieve Targets of Postpaid, Revenue, Upgrades, VAS, Data and Handset.
• Handling Customer Service Company Own Store at C-Scheme Jaipur.
• Playing a key role in substantial growth in Customer Digital Orders Journey for Rajasthan Circle.
• Pivotal in developing various strategies to bring the awareness about the product by guiding Associates.
• Resolving the customer complaints, Enquires and forwarding them to respective departments.
• Handling Cashier Desk Update Daily Basis Cash In/Out Also Complete Banking.
• Acquiring B2B business.
• Maintaining various reports regarding Activation, Performance, and MIS Report to SM.

Acknowledged with in Vodafone Idea LTD

• 2 times Cluster winner for Best Store CCE.
• Ranked No.1 in Rajasthan in mystery audit in wave 1 FY-May, Nov 2022 and Jan 2023.
• In Service KPI 3 Time TNPS Star of Month in Top 5 members in RAD Circle year 2022.
• Won 5 Time Highest MNP Activation Star of the Month for Individual Sales in Retail Feb Mar Aug Nov 2022 and Jan 2023.
• Won Two Time Ranked No. 1 & 2 in RAD Circle for Achieves Highest Premium Numbers Sale in year 2022.

Responsibilities:

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handling Cashier Desk Update Daily Basis Cash In/Out Also Complete Banking & Manage Accounts, store required stock Maintain CMS Portal.
• Handling sales operation and Achieve Targets of Postpaid, Broadband, DTH & Revenue, Upgrades etc.
• Taking Care MNP Business from Retail Outlets.
• Managed FR Store With Proper rollout and adherence of processes and policies
• Store handling in absence of store manager.

Acknowledged with in Airtel

• Won 4 Time Title Star of the month for Individual Sales In Retail
• Won 6 Time Highest MNP Activation Star of the month for Individual Sales MNP In Retail
• Won Highest COCP Numbers Activation Star of the month for Individual Sales COCP in Retail
• Won 2 Time “SERVICE KA SARTAJ” Contest in Retail Customer Service In Retail

Responsibilities:

• Provided product price information to customers.
• Greeted customers and offered assistance for increased customer satisfaction.
• Managed customer relations through communication and helpful interactions.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Selling Insurance Products like SBI, HDFC & Aditya Birla etc via Outbound Tele-calling & Manage Team Leads