Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Professional Cricket Player
Timeline
Generic

Sajal Tyagi

Moradabad

Summary

Experienced Sales and Customer Experience Specialist with nearly 2 years of professional background in fast-paced, client-focused environments. I’ve worked with Policy Bazaar International (UAE) as a Sales Consultant and Cyfuture’s US Process (Maruti Transportation) as a Customer Care Executive, gaining valuable exposure to global markets and multicultural communication.

Skilled in offering customized solutions and building trust with both B2B and B2C clients, I’m passionate about enhancing customer satisfaction through proactive engagement, strong product knowledge, and a consultative sales approach.

Looking forward to connecting with professionals and exploring opportunities where I can contribute through sales excellence, relationship building, and a customer-first mindset.

Overview

2
2
years of professional experience

Work History

CCE

CyFuture India Pvt. Ltd.
Noida
10.2024 - Current
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with US clients.
  • Managed approximately 40-50 incoming calls and emails per day from customers.
  • Identified needs of customers promptly and efficiently.

Sales Consultant

Policy Bazaar International
Gurgaon
10.2023 - 08.2024
  • Performed cold calls to prospective customers to introduce company offerings and closed the deals.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Managed approximately 80-100 outbound calls, emails and texts per day from customers.

Education

MBA - Sales And Marketing

Symbiosis International University
Pune
08-2027

Master of Commerce -

Hindu College
Moradabad
07-2025

Bachelor of Commerce -

Hindu College
Moradabad
08-2023

Commerce With Maths - Commerce

10+2
Moradabad
03-2020

Matric -

Suryansh Public School
Moradabad
03-2018

Skills

  • B2B and B2C sales
  • Customer relationship management
  • International client engagement
  • Cross-cultural communication
  • Solution selling strategies
  • Customer retention techniques
  • Accent neutralization skills
  • Conflict resolution expertise
  • Product knowledge presentation
  • Time and workflow management

Accomplishments

Policy Bazaar International (UAE)

  • Consistently met or exceeded monthly sales targets throughout tenure.
  • Closed one of the top five highest-value deals in company history, worth AED 225,000, within just three months of joining
  • Achieved an average of 80%+ of target quotas during the overall period, demonstrating consistent performance in a competitive sales environment.
  • Developed and maintained strong relationships with a diverse, international client base, driving repeat business and referrals
  • Effectively communicated complex insurance products in a clear, consultative manner, tailored to individual customer needs

Cyfuture India Pvt. Ltd. (Maruti Transportation – US Campaign) |

  • Managed over 1,000 inbound and outbound calls per month, providing real-time support to U.S.-based customers.
  • Demonstrated native-level fluency and accent adaptability, consistently communicating clearly with American clients without language barriers or accent-related concerns.
  • Resolved high volumes of customer inquiries efficiently, contributing to overall team SLA and customer satisfaction goals.
  • Maintained detailed and accurate logs of customer interactions in the company’s CRM system.

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Professional Cricket Player

. Cricket Captain , District Cricket Team , Moradabad

. Man of the Tournament , Inter District Cricket Tournament

. Man of the Tournament , Inter State Cricket Tournament

Timeline

CCE

CyFuture India Pvt. Ltd.
10.2024 - Current

Sales Consultant

Policy Bazaar International
10.2023 - 08.2024

MBA - Sales And Marketing

Symbiosis International University

Master of Commerce -

Hindu College

Bachelor of Commerce -

Hindu College

Commerce With Maths - Commerce

10+2

Matric -

Suryansh Public School

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Sajal Tyagi