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Senior Director Of Development, Chemistry And Chemical Engineering

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Associate Principal Engineer

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Dedicated and results-oriented professional with over 3 years of progressive experience in customer service and team leadership within the insurance and motor vehicle licensing sector. Proven track record of resolving complex inquiries, guiding teams through system transitions, and supporting operational improvements. Strong knowledge of Auto Fund products, licensing regulations, and legislation such as The Traffic Safety Act and The Automobile Accident Insurance Act. Known for adaptability, technical proficiency (Jira, internal systems), and a proactive, customer-first approach.

With nearly two decades of experience in the auto service industry, I've honed my skills in diagnostic testing and mechanical troubleshooting, achieving significant improvements in service delivery and customer satisfaction at Heritage Auto Service Centre. My leadership in streamlining sales workflows and fostering team collaboration has consistently enhanced operational efficiency and service quality.

Dynamic HVAC Operations Manager with proven success at Service Hero, excelling in team leadership and operations management. Achieved significant cost reductions through strategic inventory control and enhanced employee motivation. Skilled in P&L management and customer relationship management, fostering high-performance teams and driving exceptional service delivery. I’ve turbocharged productivity by expertly analyzing reports and optimizing workflows, leading to a remarkable 20% reduction in operational costs since October 2024! My passion for empowering teams shines through as I inspire and train technicians, fostering a culture of excellence that consistently exceeds sales goals and elevates customer satisfaction! With a keen eye for detail and strong organizational skills,

Sales professional with proven track record in driving revenue growth and building client relationships. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in strategic planning, negotiation, and customer relationship management. Known for reliability and delivering consistent performance in high-pressure environments.

Detail-oriented professional with expertise in Project Management, Operations, report generation, data input, sales, and problem-solving. Skilled in managing intricate projects effectively. Recognized for innovative thinking, creativity, and eagerness to acquire new knowledge.

Business development professional with track record of driving growth and uncovering opportunities. Skilled in strategic planning, market analysis, and client relationship management. Strong emphasis on team collaboration and achieving results, adapting seamlessly to changing demands. Known for leadership, negotiation, and effective communication skills.

Dynamic marketing and sales professional with over 17 years of experience in Retail sales, corporate management, operations, and business development. Proven success in retail store management, B2B and government sector sales, tendering processes, and project execution demonstrates a strong ability to drive results. Expertise in dealer management, corporate sales, staffing, and administration is complemented by a solid track record in managing large-scale retail showrooms and government supply projects. Exceptional communication, leadership, relationship management, and problem-solving skills foster organizational growth while embracing new technologies and innovative business strategies.

Experienced Sales and Customer Experience Specialist with nearly 2 years of professional background in fast-paced, client-focused environments. I’ve worked with Policy Bazaar International (UAE) as a Sales Consultant and Cyfuture’s US Process (Maruti Transportation) as a Customer Care Executive, gaining valuable exposure to global markets and multicultural communication.
Skilled in offering customized solutions and building trust with both B2B and B2C clients, I’m passionate about enhancing customer satisfaction through proactive engagement, strong product knowledge, and a consultative sales approach.
Looking forward to connecting with professionals and exploring opportunities where I can contribute through sales excellence, relationship building, and a customer-first mindset.

Dynamic professional with a proven track record at HDFC BANK LTD, excelling in customer service and inventory management. Skilled in communication and analytical thinking, I leverage my mechanical engineering knowledge and financial skills to drive success. Demonstrated ability to work effectively in teams, enhancing productivity and achieving project goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Purnima Dhar

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