Mohudoom Tso
Associate General Manager
Chennai
Summary
I am a driven Architect & leader with over 6 years of corporate experience and an Entrepreneur with a strong focus on delivering detailed and well-coordinated projects. Proficient in Design software and recognised for effective client relationship management and team leadership. Successfully delivered 378 projects as a design manager and achieved the highest contribution of 24 orders, generating 1.84 crore of revenue in a single month.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Associate General Manager
Livspace, Renovation
04.2025 - Current
- Set schedules with a clear understanding of coverage needs and employee abilities.
- Implemented innovative solutions to address challenges faced by the organisation, leading to improved operational efficiency.
- Increased customer satisfaction by addressing concerns proactively and ensuring prompt resolution of issues.
- Navigated complex negotiations with external partners to secure favourable terms for the organisation while maintaining strong working relationships.
- Boosted employee morale through recognition programs, open communication channels, and team-building activities.
Territory Assistant Manager - Design
Livspace, Renovation
01.2023 - Current
- Led Design teams in the completion of several key projects and assisted in the growth of city revenue and addressing Designer efforts.
- Increased annual Average Order Value (AOV) for the city by 15% through a strategic design approach, clear communication, and building strong relationships with clients
- Cut design project lead times by 30%, resulting in a 20% increase in MO Revenue Conversion and client satisfaction
- Nurtured and mentored a team of 8 designers, contributing an average revenue of 7.2 crores per year
Business Manager
Livspace, Residential Interior
01.2022 - 01.2023
- Developed client relationships while designing and coordinating project efforts.
- Managed the design process for large-scale projects, including clarifying client requirements and defining project objectives.
- Streamlined communication process, reducing email clutter by 30% and increasing overall team efficiency.
- Provided mentorship and guidance to younger designers annually, enhancing their career growth path.
Territory Assistant Manager - Design
Livspace, Residential Interior
01.2021 - 01.2022
- Led and mentored a team of 12 entrepreneurs, achieving 10-50% growth metrics. Responsible for managing design, client relations, and driving profitability for the organization and entrepreneurs.
- Developed and implemented effective sales and design strategies, utilizing market analysis and customer feedback to optimize results.
- Monitored team performance, provided constructive feedback, and took necessary actions to drive continuous improvement and meet profitable revenue
- Utilized data analysis and reporting to make informed business decisions and ensure effective Revenue generations for upcoming Quarters
Sr. Interior Designer
Livspace, FHD
01.2020 - 01.2021
- Developed space planning concepts, colour palette selections and Mood board presentations. (Sales Pitch)
- Completed more than 25+ Residential projects, Handled escalation calls resolved project issues and got good feedback (NPS) from clients.
Design Partner
Livspace
01.2018 - 01.2019
- Freelance designer
- Strong communication, client management, and design expertise.
- Architectural design, technical drawing, and regulatory knowledge.
Entrepreneur
Artso Studio, Design Firm
01.2017
- Design Services - Architecture, 3D design, 3D modeling, Marketing and Branding
- I have designed, authorized and supervised through execution, Projects of different scale and complexities. Project Management, Cost management, Vendor and material sourcing
Education
B.Arch., Bachelor of Architecture -
Anna University
Chennai, Tamil Nadu01.2018
Skills
Photoshop
Interests
Mentoring, Enjoy sharing my knowledge and experience with younger designers This plays into my strength of leadership and contributes to a strong team environment
AWARDS
Regional Award - The Highest Achiever upscale Hero in South East Region - 1.12cr Revenue, Star Spacer Award - Highest CGMV Pan India - 1.84cr Revenue, Star Spacer Award- Home Add-ons Champion, The Highest category sales Pan India select - Appliances & Countertops
Timeline
Associate General Manager
Livspace, Renovation
04.2025 - Current
Territory Assistant Manager - Design
Livspace, Renovation
01.2023 - Current
Business Manager
Livspace, Residential Interior
01.2022 - 01.2023
Territory Assistant Manager - Design
Livspace, Residential Interior
01.2021 - 01.2022
Sr. Interior Designer
Livspace, FHD
01.2020 - 01.2021
Design Partner
Livspace
01.2018 - 01.2019
Entrepreneur
Artso Studio, Design Firm
01.2017
B.Arch., Bachelor of Architecture -
Anna University