An US expat, currently residing in India with ~15 years of QA Industry experience managing global teams which majorly includes 9 years of client facing roles in Retail, Life Sciences, Insurance and Banking domains.
A Product visionary with extensive experience in digital transformations. Strongly believe in " Bringing the change by shifting left! "
Overview
15
15
years of professional experience
1
1
Certification
4
4
Languages
Work History
Techno Functional QA/BA Manager
Wipro Limited - Estee Lauder Companies (ELC)
05.2022 - Current
Awarded with "Best SME/Architect Ninja - MDM" award in Oct - 24
Extensive experience in architecting and delivering highly scalable, distributed and cloud-based enterprise MDM solutions
Spearheaded a QA team of 10 that successfully reduced quality oversights by 65%, substantially boosting the accuracy and reliability of the MDM tool (STIBO)
Extensive hands on experience in STIBO STEP testing which includes the data model, hierarchies, complex workflows, attribution, querying via advance search and User privileges. Also, expertise in testing the Inbound and Outbound STIBO Integrations involving multiple systems.
Collaborate with Business Users, Product Managers, Architect and Dev Managers to review product roadmap, business needs, refine priorities, outline milestones, identify opportunities and risks
Develop Requirements in JIRA by leveraging domain knowledge and by employing skills in exploratory data analysis, business analysis, system design and prototyping
Led the POC on Gen AI for Master Data Management (MDM) for data modeling, data quality, data insights and user experience
Acted as the liaison between Product, IT and Sales teams to understand the customer demand and prioritize the roadmap
Managed epics, features, user stories, test plans, defects, capacity and monitored project progress using Azure DevOps & JIRA
Drove the adoption of Performance testing practices for cloud applications, improving system reliability by 25%
Proficient in SAFe, Agile ceremonies & PI Planning
Conducted performance appraisals and facilitated professional development for team members
Enhanced team productivity by nominating members for upskilling in data assurance, resulting in improved project deliverables
Senior QA Lead
Cognizant - Prudential Financials
04.2020 - 04.2022
Led successful end to end implementation of a Retirement product for Prudential Retirement/Empower Retirement,accommodating IRS form W4P and W4R tax elections changes
Steered a 6-8 member team for System Integration testing of PEGA-based retirement solutions
Led both SIT and UAT testing, ensuring comprehensive coverage of interfaces, APIs, dashboards, reports, forms, upstream systems, downstream systems and databases
Develop functional specifications based on the business needs
Orchestrated cross functional collaboration, improving resource utilization by 15%
Used PRPC tools like clipboard, tracer and rules inspector to test the application rules
Trained the testing team to design test cases in Gherkin format in Eclipse feature files
Experienced in leading Automation testing team for designing integration and regression testing scripts using Selenium webdriver
Identified areas for improvement in the QA process, leading to increased efficiency and reduced turnaround time for bug fixes
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution
QA Lead
Cognizant - Johnson & Johnson
06.2017 - 03.2020
Managed System Integration Testing team of 15 associates for the EMS Next Gen Product Integration project, focusing on Informatica MDM and ETL processes
Consulted with Client management to ensure agreement on System Testing protocol , procedures and review process, adhering to GxP (good practice) standards of regulatory compliance
Performed extensive data validation throughout the ETL process, from source to reporting by converting transformation logic using SQL queries
Lead MDM testing efforts, coordinating with cross-functional teams to prioritize testing activities and ensure timely delivery of high-quality solutions
Design and execute test plans, test cases, and test scripts for MDM implementations, including data integration, data quality, and data governance aspects
Troubleshooting, resolving and escalating data related issues and validating data to improve the data quality
Managed Test Management activities such as sprint-wise work estimation, load and velocity calculation, tracking work progress using burn down charts, and preparing the DSR to keep stakeholders informed on the status
QA Consultant
Cognizant - New York Life Insurance
10.2013 - 05.2017
Engaged in sprint testing of New York Life Insurance's front-end Annuity application, iGo, developed by iPipeline
Analyzed Use cases, User stories, and specifications to formulate changes and identify test scenarios
Involved in end to end testing of iGO application using Docusign
Participated in daily sprint and weekly status meetings to discuss tasks, deliverables, and project dependencies
Performed Production and Maintenance testing, including retesting maintenance logs, change requests, and defects
Analyzed JSON format and performed root cause analysis of POST/GET calls during Functional and Integration testing
Performed API testing using SOAP UI
Designed test cases based on user stories in Kanban board
Ensured successful migration from legacy systems to a new SOA-based platform, enhancing operational efficiency
Test Engineer
Infosys Limited
12.2009 - 11.2012
Participated in the testing of Finacle, a core banking solution from Infosys, ensuring regulatory compliance with financial and security standards
Conducted manual and automated testing for Finacle, creating test plans and executing test scripts using HP UFT
Performed security testing using Paros and Burp Suite to identify vulnerabilities
Conducted Test Requirement Analysis by thoroughly reviewing the SRS, BRD, and Design documents
Developed comprehensive Master Test Plans, Test Cases, Test Procedures, Test Scenarios, and Test Documentation based on the FR and Design documents
Executive Director Finance R&D & Sustainability at The Estee Lauder CompaniesExecutive Director Finance R&D & Sustainability at The Estee Lauder Companies