Mokshitha SH

To work with best of my abilities and skills in order to benefit my organization also to be better other in this competitive Time an influential position in the organization.

• Successfully handled healthcare-related processes for US counterparts at Sagility India Pvt Ltd, ensuring smooth claim processing and timely updates for team.
• Spearheaded process improvement initiatives, identifying opportunities to streamline and standardize operations, which contributed to increased efficiency and client satisfaction.
• Proactively managed escalations and client communication, ensuring timely resolutions and maintaining strong client relationships.
• 6-month project as Team Head, studying contract labor management at the New Mangalore Port Authority, resulting in actionable recommendations that improved employee welfare and management processes.
• Demonstrated consistent ability to meet and exceed quality standards, driving continuous improvement across processes.
• Maintained a 100% adherence to client confidentiality, safeguarding sensitive information.

A study of contract labour management with special reference to New manglore Port authority, Team Head, 6 months, 5, The study was to find out the contract employees management methods and welfare facilities and implementation and its effectiveness.

I hereby declare that the particulars furnished above are true, correct and complete to the best of my knowledge and belief.

• English
• Hindi
• Kannada

• Date of Birth: 10/02/00
• Marital Status: Single