Monica Paul
Delegate Acquisition
New Delhi
Summary
Strategic and results-oriented professional with extensive experience in managing delegate acquisition teams and driving successful event attendance. Proven track record of leading teams to achieve targets, enhance customer satisfaction, and generate revenue. Skilled in market research, client relationship management, and sales strategy.
Overview
14
14
years of professional experience
Work History
Manager - Delegate Acquisition
Times Internet Limited
07.2022 - Current
- Lead and supervise a high-performing team tasked with acquiring top-tier delegates for conferences and bespoke events.
- Develop and execute delegate acquisition strategies for custom & IP events.
- Manage event marketing initiatives to enhance visibility and attract attendees.
- Oversee on-site logistics and operations during event days to ensure seamless execution.
- Efficiently handle customer inquiries, issues, and complaints via phone, email, and messaging platforms.
- Maintain accurate records and generate comprehensive reports on team activities.
- Foster an innovative environment by encouraging team members to contribute new ideas for improving customer satisfaction.
- Establish and monitor team targets aligned with organizational objectives.
- Conduct market research to identify industry trends and provide insights to senior management.
- Develop and manage a robust database of current and prospective clients.
- Guide the team in inviting VIP guests and senior executives from Marketing, Product, IT, Growth, and CX sectors to conferences.
- Oversee delegate acquisition for custom events with brands like Clevertap, Adobe, and ServiceNow, and for IP events like DG+, CX Summit, Martech, BWS and others.
- Travel to meet clients, ensuring satisfaction and event success.
Team Leader, Community Engagement
Grey Head Media
5 2016 - 07.2022
- Been working with GreyHead Media, a Technology Media organization that is into providing CXO connections to the OEM Sellers
- They purely play in the B2B domain by providing Marketing Solutioning with the CXO community through events and promotions, Digital Marketing & organizing events across the industry verticals to meet business needs
- Job role Included: Interacting with CIOs / CTOs / CISOs and the CXO community across multiple industry verticals for various IT events and seminars
- Have more than eight thousand connections on LinkedIn with the topmost CIOs / CTOs / CISOs from all industry verticals
- Handing B2B business detailing with Technology media, enterprises and SMBs, etc
- Leading the team for delegate acquisition, overseeing day-to-day operations and performance, maintaining a healthy and motivating work environment for my team
- CXO & Sr
- ITDM Database management and assign data to team members in accordance to the business need.
Freelance Professional
Leap Media Solutions
01.2020 - 01.2021
- Delegate Acquisition
Executive-Marketing Business Developer
MODI SENATOR
12.2014 - 05.2016
- company profile is into branding and promotions
- Onboard OEMs for their branding and Advertising about their product/offerings through (Lead Generations) Organizing team outing/meetings
- Coordinate for ticket booking and Business Travel and Maintain close coordination with Sales team and sending calendar invites to the clients and growing meetings & appointments and maintaining file/records for the department.
- Negotiated and closed long-term agreements with new clients in assigned territory
Team Leader and Business Developer
SAVE THE CHILDREN
10.2013 - 12.2014
- It is an NGO working for slum children
- Creating awareness among people to help poor children and collecting funds without selling any products (along with team handling).
Sales Coordinator and Online marketing executive
MY INBOX MEDIA
02.2013 - 09.2013
- The company profile is into electronic media and branding and promotion
- Generating leads, advertising about the given product through SMS / emails / IVR / short code and virtual number
- Taking follow-ups, and emails (lead generations)
- And, also maintaining Employee Database/Leave
- Provide requested information to other departments & updating of employee databases.
Sales Coordinator
EQUIVALENT INKS
01.2011 - 12.2012
- The company profile is under selling inks and consumables for MRP printings
- Worked as Business Developer in sales department
- Creating new leads for a product and keeping tab on all old clients (calling them to update about the product) (Lead generations).
Customer Care
VODAFONE (WINGS COLLECTION DEPARTMENT)
11.2024 - 01.2011
- The company profile is under telecom
- Worked as Customer care executive in Collection Department
- Giving follow up calls regarding collection to all the prestigious clients
- Keeping the tracks of the client on mail
- Resolving the queries of the clients (lead generations).
Skills
Competent in using Microsoft Office (Excel, Word, PowerPoint, Etc) ⮚ Excel- V Lookup, H Lookup, Pivot Table, Charts, Data dedupe etc
Microsoft Power BI
CRM Tools & Database Management
Team Leadership & Management
Event Marketing & Promotion
Market Research & Analysis
Excellent Communication and Interpersonal Skills
Flexibility
Timeline
Customer Care
VODAFONE (WINGS COLLECTION DEPARTMENT)
11.2024 - 01.2011
Manager - Delegate Acquisition
Times Internet Limited
07.2022 - Current
Freelance Professional
Leap Media Solutions
01.2020 - 01.2021
Executive-Marketing Business Developer
MODI SENATOR
12.2014 - 05.2016
Team Leader and Business Developer
SAVE THE CHILDREN
10.2013 - 12.2014
Sales Coordinator and Online marketing executive
MY INBOX MEDIA
02.2013 - 09.2013
Sales Coordinator
EQUIVALENT INKS
01.2011 - 12.2012
Team Leader, Community Engagement
Grey Head Media
5 2016 - 07.2022
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