Monika Konde

Infra Managed Service Analyst

Accenture

12.2022 - Current

Designed, administered, and maintained Linux/Unix servers across AWS cloud and on-premises environments using EC2, EBS, CloudWatch, and related services.
Performed in-place RHEL migrations from RHEL 7 to RHEL 8 using the Leapp upgrade tool, ensuring smooth transitions with minimal downtime.
Created, resized, and optimized Logical Volume Management (LVM) configurations to meet application and client requirements.
Conducted routine system updates, applied security patches, and ensured system stability across on-prem and AWS infrastructures.
Mitigated security risks by identifying and resolving IVM (Infrastructure Vulnerability Management) vulnerabilities, improving overall system security and compliance.
Configured and maintained network services including DNS, DHCP, TCP/IP, and managed networking within AWS VPCs for reliable connectivity.
Automated operational tasks using Bash and Python scripts, and managed AWS resources through CloudFormation and AWS Systems Manager.
Managed user and permission administration, including account creation, access control, and file-level permission settings.
Administered critical services such as SSH, NFS, Splunk, Qualys, and Carbon Black, ensuring availability and optimal performance.
Designed and implemented robust backup and recovery strategies for system and data protection.
Documented SOPs, provided cross-team technical support, and improved process clarity and operational consistency.