Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Monika Sharma

HR Specialist
New Delhi,DL
Monika Sharma

Summary

Personable HR Specialist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

7
years of professional experience
2
Languages

Work History

TELEPERFORMANCE INDIA, Microsoft Process

HR Specialist
01.2022 - 03.2024

Job overview

  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Verified employee background to ensure right candidate is hired for right position.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Administered employee benefits programs and assisted with open enrollment.
  • Fielded employee inquiries related to Full & final settlement, ESIC, PF, Mediclaim insurance, pension plan, vacation, sick leave and employee assistance.
  • Implemented onboarding and orientation programs for new employees.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Collaborated with managers to identify and address employee relations issues.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • ·Conducted exit interview with outgoing employee and complete the exit formalities.

Krs Group

Admin
01.2017 - 01.2022

Job overview

  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Directed hiring and onboarding programs for new employees.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Collaborated with managers to identify and address employee relations issues.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Met with employees annually for progress reviews and performance assessments.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Facilitated open communication channels between employees and management to promote a positive workplace culture.
  • Educated employees on company policy and kept employee handbook current.
  • Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
  • Maintained up-to-date knowledge of employment laws, proactively investigating potential liabilities or risks within the organization.

Education

PURSUING - Mangalayatan University
Aligarh, India

MBA from Human Resources Management
04.2001

University Overview

Dr. Bhim Roa Ambedkar University
Agra, India

Bachelor of Arts
04.2001

University Overview

Skills

Talent management

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Timeline

HR Specialist
TELEPERFORMANCE INDIA, Microsoft Process
01.2022 - 03.2024
Admin
Krs Group
01.2017 - 01.2022
PURSUING - Mangalayatan University
MBA from Human Resources Management
04.2001
Dr. Bhim Roa Ambedkar University
Bachelor of Arts
04.2001
Monika SharmaHR Specialist