Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Extracurricular Activities
Projects
Training
Disclaimer
Timeline
Generic

Monisha T

Bengaluru

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

7
7
years of professional experience

Work History

Associate Manager

JPMorgan Chase
10.2018 - Current
  • Day-to-day work is to onboard clients to open accounts in Investment banking
  • Managing KYC documents and identify, verification of details
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Coordinated resources from stakeholders and mapped out project deliverables.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Consultant

JP Morgan Chase
06.2017 - 09.2018
  • Data extraction for legitimate documents
  • Migrated documents over 30000+ to new applications

Guest Service Associate-Finance

ITC GRAND CHOLA
09.2016 - 02.2017
  • Roles are reconciliation and clearance of credits, passing journal entries through software.
  • Process of Refunds and Guests Queries has been done.

Education

Saveetha School of Management -

Saveetha University
Chennai, TamilNadu

B.Com -

Valliammal College for Women, Madras University
Chennai, TamilNadu
01.2013

HSC -

St. Joseph’s Girls’ Higher Secondary School
Chennai, TamilNadu
01.2010

S.S.L.C -

St. Joseph’s Girls’ Higher Secondary School
Chennai, TamilNadu
01.2008

Skills

  • M S office
  • Type writing
  • SAP - Beginner
  • Staff Management
  • Business Development
  • Department Oversight
  • Customer Rapport

Languages

Tamil
English

Personal Information

  • Date of Birth: 05/29/93
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Extracurricular Activities

  • Won many cultural activities like Best out of waste, cooking without fire.
  • Volunteered in National Conference on Research Aspects in Management Prospects & Entrepreneurship Development Perspectives organized by National Foundation for Entrepreneurship Development, held in Saveetha School of Management, Chennai.

Projects

  • Motive of the study is to analyze the financial position using various ratios. This analysis shows stable position of some aspect and unstable position of some aspects., Coromandel Engineering Constructions Limited, Trainee (Internship), September 2, Financial Performance - using Ratio Analysis Purpose of the study is to analyze the variance of operational and expenditure budget. The reasons behind the variance of the budget related to imports, exchange rate., Trident Pneumatic Private Limited, Coimbatore, Trainee (Internship), June - August 2015, A study on “Budget and Profitability Position”

Training

  • Participated in all departmental activities like symposium, workshops and seminars.
  • Presented paper on Motivation in S.S.S.Jain College, Chennai.
  • Participated training program on “Employees Payroll Administration” conducted by MSME Development Institute, Chennai.

Disclaimer

I hereby declare that the above furnished information is true to my knowledge.

Timeline

Associate Manager

JPMorgan Chase
10.2018 - Current

Consultant

JP Morgan Chase
06.2017 - 09.2018

Guest Service Associate-Finance

ITC GRAND CHOLA
09.2016 - 02.2017

Saveetha School of Management -

Saveetha University

B.Com -

Valliammal College for Women, Madras University

HSC -

St. Joseph’s Girls’ Higher Secondary School

S.S.L.C -

St. Joseph’s Girls’ Higher Secondary School
Monisha T