MOUPIYA MANDAL

• Adhered to company policies at all times while performing duties onboard aircrafts.
• Provided cabin service to passengers including meal and drink services, as well as providing information about the flight.
• Observed passengers for intoxication or possible threat to safety.
• Supervised cabin crew members during all phases of the flight, ensuring adherence to procedures and standards.
• Responded quickly and efficiently to passenger requests or complaints while on board aircrafts.
• Provided first aid assistance when necessary during flights.

UNDERSTANDING THE DUTIES OF YOUR ASSIGNED POSITION DURING FLIGHT AND ACTING YOUR BEST. ENSURING THE SATISFACTION OF PASSENGERS BY ANSWERING QUESTIONS AND OFEERING THEM ASSISTANCE. CHECKING CABIN BEFORE TAKE-OFF TO ENSURE COMPLIANCE WITH SAFETY REGULATIONS.

• Greeted guests warmly and courteously, demonstrating first-class, professional hotel values for positive customer experiences.
• Handled guest queries effectively and efficiently, offering expert advice on services and facilities.
• Worked with energy and enthusiasm to provide outstanding hotel environments for optimised guest experiences.