A product person who is passionate about solving real problems through innovative products.
Has a strong analytical mindset with a good understanding of business and technical skills while maintaining a high focus on user empathy.
Effective at communicating across small and large teams and managing stakeholders in corporate and startup environments.
Overview
5
5
years of professional experience
Work History
Associate Product Manager
Valeo Health
Bengaluru
01.2024 - Current
Implemented CleverTap to track and analyze all website and app events, optimizing user engagement and retention.
Designed and managed end-to-end marketing campaigns and automated customer journeys, improving conversion rates
Developed and executed personalized client communications at key trigger points to enhance user experience.
Worked on the internal Admin Panel, introducing features such as Broadcasting, AI-powered OCR, and automated Lab entries, leading to a 25% reduction in operational workload.
Product Intern
IndiGG
Bangalore
04.2023 - 08.2023
Responsible for building Leaderboard System and Reward Distribution for quests and tournaments
Building central repository for Notifications which captures events, attributes, channels and schedules of notification
Revamped the onboarding flow for international users which led to decrease in company's onboarding cost by 90%
Product Management Fellow
Upraised
Remote
10.2022 - 03.2023
Completed 16 week product management program covering key topics such as market research, product design, defining user personas, and using first principle thinking
Participated in multiple product and feature teardowns like Rapido, Spotify, Uber to gain practical knowledge about the field
Ranked top 1 teardown in Oct cohort
Prepared a PRD to identify different ways on increasing user engagement via content discovery in Disney+ Hotstar
Link to my project: https://drive.google.com/file/d/1YDj6TaivWIq83eYCgpsQG-Fe0_rVfTr7/view?usp=sharing
Software Engineer
Infosys
Pune
02.2020 - 01.2021
Led market research for the e-commerce SaaS startup which was aimed at providing SME's with their digital store
Gathered existing solutions to the problem, understood consumer behavior through online surveys and personal visits and prioritized requirements
Introduced WhatsApp as a communication tool between buyer and seller, found top priority business segments and iterated process flow multiple times to reduce friction
Launched MVP1 within 2 months, my role was to develop wireframes, perform sanity testing and manage the project's progress
Post launch, led Growth and reached out to 5000+ merchants using social media marketing, SEO tools and cold-calling which resulted in 2% conversion rate
Increased customer retention by 30% for ordering online by introducing features after gaining insights from feedback and analyzing patterns using SQL queries
Education
B.E - Computer Science
SKNCOE
Pune
06.2019
Skills
Market research and Analysis
User Centric Design
Product Roadmapping
Cross-Functional Collaboration
Data analysis
Figma
Clevertap
Notion
Miro
Google Analytics
JIRA
Zoho CRM
Activities
Member, E-Cell, E-Cell is the official Entrepreneurship cell of SKNCOE.
Volunteer, Robin Hood Army, Volunteered at an NGO which delivers surplus food to needy people.
Timeline
Associate Product Manager
Valeo Health
01.2024 - Current
Product Intern
IndiGG
04.2023 - 08.2023
Product Management Fellow
Upraised
10.2022 - 03.2023
Software Engineer
Infosys
02.2020 - 01.2021
B.E - Computer Science
SKNCOE
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Raj SinghRaj Singh
Head of Customer Support at Valeo healthHead of Customer Support at Valeo health