M Sparsha Kariappa
London
Summary
Passionate HR professional with a knack for connecting with people and driving positive workplace culture. Experienced in talent acquisition, employee engagement, and performance management. Ready to bring fresh ideas and strategic thinking to your team.
Overview
4
4
years of professional experience
Work History
Team Leader – Coffee Operations
Harris + Hoole
06.2024 - 11.2024
- Managed daily store operations, including stock control, money handling, and order processing, ensuring seamless service and operational efficiency
- Led team performance initiatives, enhancing customer service standards
- Oversaw cash handling and daily reconciliations, ensuring accurate financial transactions and accountability
- Streamlined workflows and customer service processes, improving team productivity and customer satisfaction
Event Operations Coordinator
Event Model Management Limited
11.2022 - 03.2024
- Coordinated and managed VIP guest services during high-profile events at major stadiums, including Wembley, Emirates, and Tottenham
- Led a team of hostesses to ensure seamless event execution, maintaining high levels of customer satisfaction and operational efficiency
- Worked closely with event organizers to handle logistics, guest lists, and on-the-day requirements, ensuring smooth coordination between clients and the team
- Enhanced client experience by providing tailored support, resolving issues promptly, and ensuring the highest standard of hospitality
TECHNICAL RECRUITER
DISYS
07.2021 - 12.2021
- Fostered strong business relationships with renowned clients, ensuring effective communication and satisfaction throughout recruitment processes
- Managed full-cycle recruitment for technical and techno-functional roles, utilizing diverse sourcing strategies (Boolean, X-ray, ATS, LinkedIn, Job Boards, Networking, Referrals) to identify top talent
- Conducted in-depth phone screenings to assess candidates’ qualifications, ensuring precise fit for roles before client submission
- Streamlined hiring processes by preparing and formatting resumes with professional branding, and coordinating interview logistics with clients and candidates
- Facilitated successful placements across various roles (QA Engineer, Developer, DBA, UI/UX, DevOps), contributing to organizational growth through efficient recruitment and feedback-driven improvements
TECHNICAL RECRUITER
Aditi Consulting
05.2021 - 09.2021
- Spearheaded the recruitment of IT and Non-IT professionals through diverse sourcing methods, including Internet job diva, Dice, Monster, CareerBuilder, Google, and LinkedIn
- Successfully negotiated terms of employment, optimizing hourly rates, salaries, bonuses, and relocation packages for candidates
- Collaborated closely with hiring managers to comprehend their requirements and work environment, ensuring a perfect match between candidates’ qualifications and client needs
- Streamlined the hiring process, resulting in increased efficiency and faster onboarding of qualified candidates
Education
MA - Human Resource Management
University of Westminster
Marylebone, London01.2024
Bachelor of Business Administration -
Mount Carmel College
Bangalore, Karnataka01.2021
High School Diploma -
Coorg Public School
Kodagu, Karnataka01.2018
Skills
- Talent Acquisition and Recruitment
- CRM and ATS Tools (LinkedIn Recruiter, Dice, Monster)
- End-to-End Recruitment
- Employee Relations and Mediation
- Team Leadership and Collaboration
- MS Office Suite (Excel, Word, PowerPoint)
- Multilingual Communication
- HR Data Analysis
- Compensation and Benefits Administration
- Diversity and Inclusion Initiatives
Languages
English
Bilingual or Proficient (C2)
KANNADA
Upper intermediate (B2)
Hindi
Intermediate (B1)
KODAVA
Bilingual or Proficient (C2)
Timeline
Team Leader – Coffee Operations
Harris + Hoole
06.2024 - 11.2024
Event Operations Coordinator
Event Model Management Limited
11.2022 - 03.2024
TECHNICAL RECRUITER
DISYS
07.2021 - 12.2021
TECHNICAL RECRUITER
Aditi Consulting
05.2021 - 09.2021
Bachelor of Business Administration -
Mount Carmel College
High School Diploma -
Coorg Public School
MA - Human Resource Management
University of Westminster
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