Kolachina Sai Bhavani
Visakhapatnam
Summary
Certified Human Resource Professional with 3+ years of experience in Business Process and HR associate.Looking for an opportunity to prove my analytical skills in the field of Human resource department in the organization.
Overview
7
7
years of professional experience
Work History
HR Executive
Sodexo India services PVT LTD
Hyderabad
08.2024 - Current
- Ensure a smooth onboarding process for new hire, including complete necessary documentation
- Monitor employee satisfaction and address concerns to foster a positive work environment
- Support retention strategies and handling compliance issues
- Assist with the preparation of monthly payroll by ensuring timely and accurate processing of Employee salaries, benefits and incentives
- Address and resolve employee complaints, conflicts and disciplinary issues in a fair and consistent manner
- Ensure a structured Off boarding process from capturing feedback through exit interviews
Transaction Risk Investigator (Contract)
Amazon
Hyderabad
10.2023 - 03.2024
- Handle end-to-end functionalities involving all queries related to Amazon sellers and buyers
- Manage orders fulfilled by third-party merchants (MFN - Merchant Fulfillment Network) sold through Amazon
- Oversee advertisements by Amazon and sales conducted by merchants under the Amazon platform
- Address and investigate seller and buyer appeal, ensuring claims are resolved according to Amazon's standard policies
- Conduct thorough investigations into suspicious transactions and implement fraud prevention measures
- Utilize critical thinking to assess both seller and buyer profiles, ensuring timely communication and resolution of disputes
- Experience working with US, CA, and IT marketplaces
US IT Recruiter (Remote)
INNOVA Solutions
Hyderabad
04.2022 - 04.2023
- Conduct telephonic interviews and assessments for candidates
- Source candidates using Boolean strings on platforms like Monster, CareerBuilder, and Dice
- Collaborate with hiring managers to understand staffing needs and job requirements
- Implement innovative sourcing strategies to attract qualified candidates
- Demonstrate knowledge of different US time zones and visa requirements
- Manage end-to-end recruitment processes, from sourcing to onboarding, utilizing applicant tracking systems and staying updated on industry trends
Talent Acquisition
The Placement Park Consultancy
06.2021 - 02.2022
- Source and attract candidates via databases, social media, etc
- Post job descriptions on platforms like Naukri, indeed, LinkedIn, and social media
- Conduct interviews and screen candidates for open positions
- Collaborate with hiring managers to identify suitable candidates
- Prepare job descriptions and manage company social media accounts
- Organize engaging employee activities to foster team morale and participation
Customer Support Representative
Daksh Concentrix Pvt. Ltd.
Hyderabad
05.2018 - 07.2019
- Non-voice process experience with a focus on the Wheelz process for the client UBER
- Proficient in resolving issues faced by UBER riders and drivers within the app
- Skilled in addressing concerns of UBER cab drivers, particularly regarding riders and payments
- Recognized with a bonus in the first quarter for exceptional performance
- Received an award for best performance during my tenure
Education
P.G. Diploma in Management - HR & Operations
Centre of Management & Technology
01.2021
Bachelor of Business Administration -
Aditya Business School
Visakhapatnam01.2018
Intermediate - MPC
Sri Surya Junior College
01.2015
High School -
Saraswathi Vidya Vihar
01.2013
Skills
- HR Operations
- Payroll
- Employee Relations and Conflict Management
- Advance Excel (Pivot table , VLook ups ,Graphs ),
- HR Analytics
- Talent Acquisition Recruitment
- Negotiation Skills
- Employee Engagement
- Boolean Search
- Good Problem-solving skills
- Microsoft-Office Suite
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Playing Badminton
- Music
- Traveling
Disclaimer
I hereby declare that the information furnished above is correct to the best of my knowledge and belief.
Place Of Declaration
Visakhapatnam, Andhra Pradesh
Personal Information
- Place of Birth: Andhra Pradesh
- Date of Birth: 02/07/98
- Gender: Female
- Nationality: Indian
Timeline
HR Executive
Sodexo India services PVT LTD
08.2024 - Current
Transaction Risk Investigator (Contract)
Amazon
10.2023 - 03.2024
US IT Recruiter (Remote)
INNOVA Solutions
04.2022 - 04.2023
Talent Acquisition
The Placement Park Consultancy
06.2021 - 02.2022
Customer Support Representative
Daksh Concentrix Pvt. Ltd.
05.2018 - 07.2019
P.G. Diploma in Management - HR & Operations
Centre of Management & Technology
Bachelor of Business Administration -
Aditya Business School
Intermediate - MPC
Sri Surya Junior College
High School -
Saraswathi Vidya Vihar
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