Muazzam Hussain
Kolkata
Summary
Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Management Trainee
VGM Consultants
Kolkata
06.2024 - Current
- Handled agent onboarding on client portals, and monitored attendance records.
- Prepared revenue projections, analyzed variances, and identified causes of revenue dips.
- Liaised with clients (e.g., Axis Bank, Mahindra) to ensure compliance.
- Maintained the department’s C2R file, tracking manpower, attrition, and overhead costs.
- Directed hiring workflows, handling recruitment tasks and contributing to agent interview evaluations.
- Created dynamic training materials and updated them based on input.
- Evaluated training success and modified approaches to boost performance.
- Coordinated with managers to deliver targeted training programs and team-building activities.
- Managed and maintained the training database, ensuring accuracy and process efficiency.
- Organized specialized training sessions in partnership with external vendors.
- Executed thorough analysis on revenue discrepancies to bolster financial governance.
- Streamlined agent onboarding and improved client compliance processes.
Intern
Albert David Ltd. (ADL)
Kolkata
06.2023 - 07.2023
- Ensured effective implementation of training initiatives during the planning and execution stages.
- Ensured the accuracy and accessibility of training data for reporting purposes.
- Coordinated interviews effectively to aid the overall hiring strategy.
- Acquired insights into best practices for employee development programs, improving training methods comprehension.
- Teamed up to develop training documentation that was always updated.
- Streamlined employee onboarding to boost productivity speed.
- Conducted market analysis to pinpoint optimal training delivery methods.
Supervisor
Shan Enterprise
Kolkata
08.2021 - 06.2022
- Adhered to local regulations, safety protocols, and industry standards during all construction activities.
- Supervised daily activities of construction workers, delegated tasks, and ensured adherence to the project schedule.
- Ensured construction adherence to specified designs, engineering plans, and established quality criteria.
- Ensured timely delivery of materials through effective coordination with suppliers.
- Recorded site progress, worker attendance, safety incidents, and material usage.
Education
MBA - HR
Indian Institute of Social Welfare And Business Management (IISWBM)
Kolkata01.2024
B.A - Sociology
Maulana Azad College
Kolkata01.2021
12th -
Assembly of God Church School
Kolkata 01.2017
10th -
St Mary's School
Kolkata01.2015
Skills
- Advanced Excel
- Power Point Presentation
- HRMS
- LMS
- Talent acquisition
- Training development
- Compliance management
- Project coordination
- Client engagement
- Team collaboration
- Data management
- Communication
- Problem solving
- Critical thinking
- Adaptability
- Analytical
- Hiring and training
- Operations support
- Cross-functional team leadership
- Workforce management
- Organizational skills
- Human resources management
Certification
- DRA – Debt Recovery Agent, IIBF, 2025
- Diploma Course in Modern Applied Psychology (DiMAP), 2024
- Human Resources: Hiring and Managing Talent in the 21st Century, 2023
- Advance Certification in Human Resource Analytics, 2023
- Six Sigma: Certified Lean Six Sigma Green Belt (Accredited), 2024
Affiliations
Co-founder of an NGO focused on social welfare, collecting and redistributing old items to support underprivileged individuals
Placement Coordinator at IISWBM, managing student placements, and liaising with corporate HRs
Timeline
Management Trainee
VGM Consultants
06.2024 - Current
Intern
Albert David Ltd. (ADL)
06.2023 - 07.2023
Supervisor
Shan Enterprise
08.2021 - 06.2022
MBA - HR
Indian Institute of Social Welfare And Business Management (IISWBM)
B.A - Sociology
Maulana Azad College
12th -
Assembly of God Church School
10th -
St Mary's School
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