Mudit Wakankar
Assist Manager- Quality Operations
Summary
dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Assistant Manager- Quality Operations
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
10.2023 - 02.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Team Lead- Quality Operations
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
04.2022 - 10.2023
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Auditor Content Quality
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
04.2020 - 04.2022
- Supported management decision making with accurate financial data analysis and insights from audit findings.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Collaborated closely with external auditors, providing requested documentation promptly to facilitate smooth year-end audits.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Data Quality Analyst
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
12.2019 - 03.2020
- Ensured timely delivery of accurate reports for stakeholders by streamlining reporting processes.
- Created data models to support decision-making processes.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
Education
Master of Computer Applications - Computer Applications
Vellore Institute Of Technology
Vellore, India 04.2001 -
Bachelor of Computer Applications - Computer Applications
SOS Computer Science & Application
Gwalior, India 04.2001 -
Higher Secondary - Science & Maths
Saraswati Vidhya Mandir
Gwalior, India 04.2001 -
High School - Science
Saraswati Vidhya Mandir
Gwalior, India 04.2001 -
Skills
Employee Coaching and Mentoring
Employee Performance Evaluations
Analytical Skills
Operations Management
Certification
Career Essentials in Generative AI by Microsoft and LinkedIn
Singing
I love the music but i am not a professional singer. I am good at remembering the lyrics also i have done some performance in my company on few occasions. I Have learned synthesizer in my school time so i no how to play tunes but i am not very good at it. My dream is learn Piano and guitar.
Timeline
Career Essentials in Generative AI by Microsoft and LinkedIn
03-2024
Assistant Manager- Quality Operations
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
10.2023 - 02.2024
Introduction to Data Analytics
09-2023
Team Lead- Quality Operations
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
04.2022 - 10.2023
Auditor Content Quality
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
04.2020 - 04.2022
Data Quality Analyst
JUSTIFIED ADVERTISING SOFTWARE SERVICES INDIA
12.2019 - 03.2020
The fundamental of digital marketing
01-2018
Master of Computer Applications - Computer Applications
Vellore Institute Of Technology
04.2001 -
Bachelor of Computer Applications - Computer Applications
SOS Computer Science & Application
04.2001 -
Higher Secondary - Science & Maths
Saraswati Vidhya Mandir
04.2001 -
High School - Science
Saraswati Vidhya Mandir
04.2001 -