Muhammed jasir
Kasaragod
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
2
2
years of professional experience
Work History
Guest Service Associate (GSA)
Gokulam Grand
Kozhikode
03.2025 - Current
- Deliver five-star guest service, ensuring smooth check-in, stay, and check-out experiences.
- Handle guest requests and complaints with professionalism and efficiency.
- Support F&B operations with attention to detail and service quality.
Waiter
Le Pondy Resort
Pondicherry
06.2023 - 01.2025
- Assisted in fine dining and resort F&B operations, ensuring high guest satisfaction.
- Maintained service standards in a luxury resort environment.
- Collaborated with team members to improve guest experiences and service flow.
- Provided attentive service to guests in a high-end resort environment.
- Took food and beverage orders accurately from customers.
- Assisted in setting up dining areas for special events and functions.
- Maintained cleanliness of tables and dining areas throughout service shifts.
- Trained new waitstaff on restaurant policies and service standards effectively.
Education
Diploma
Diploma in Hotel Management Face Institute
Calicut 06.2023 - 10.2025
3 MONTH SKILL DEVELOPMENT COURSE -
F&B SERVICE SKILL DEVELOPMENT COURSE
Kasaragod 04.2001 -
Pre-Degree -
GVHSS Iriyanni
IriyanniSSLC -
GVHSS Iriyanni
IriyanniSkills
- Guest Service Excellence
- Food & Beverage Operations
- Customer Relations & Complaint Handling
- Hospitality Software: IDS System
- Driving License: Two & Four Wheeler
- Time management
- Food safety practices
- Strong interpersonal skills
- Tourism industry insight
- First aid training
Interested department f&b service
GSA
Personal Information
- Passport Number: P9860738
- Nationality: Indian
- Date of expiry: 17/05/27
Hobbies and Interests
- Swimming
- Football
Languages
English
First Language
Arabic
Beginner
A1
Timeline
Guest Service Associate (GSA)
Gokulam Grand
03.2025 - Current
Waiter
Le Pondy Resort
06.2023 - 01.2025
Diploma
Diploma in Hotel Management Face Institute
06.2023 - 10.2025
3 MONTH SKILL DEVELOPMENT COURSE -
F&B SERVICE SKILL DEVELOPMENT COURSE
04.2001 -
Pre-Degree -
GVHSS Iriyanni
SSLC -
GVHSS Iriyanni