MUHAMMED SALIH
Operations Manager
Kollam
Summary
Accomplished Manager with over 15 years of diversified experience in Retail Operations, Sales Management, Project Execution, and Business Development. Demonstrated success in driving revenue growth, improving operational efficiency, and leading teams in competitive markets. Combines strong business insight with technical expertise in telecom infrastructure and electrical systems. Proficient in strategic planning, process optimization, stakeholder engagement, and delivering results in dynamic environments. Seeking a leadership position to apply comprehensive retail and project management experience toward organizational excellence.
Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering 15 years of progressive experience in Retail.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Proprietor
Pradhan Mantri Bhartiya Janaushadhi Kendra
04.2024 - Current
- Manage end-to-end retail pharmacy operations, including procurement, inventory, and financial oversight.
- Develop and execute sales strategies to boost market reach and customer loyalty.
- Ensure compliance with pharmaceutical regulations and quality standards.
- Optimize supply chain operations and maintain productive vendor partnerships.
- Analyze market data and customer insights to refine business approaches.
Proprietor & Founder
AVM Optimed / AVM Kanjiramvila Medicals
01.2010 - Current
- Led multi-location retail pharmacy and Optical Store with Opthalmology Clinic operations, driving sustained growth and profitability.
- Introduced inventory systems that cut stock variances by 30%.
- Designed and rolled out marketing plans that grew customer base by 40% over 5 years.
- Oversaw staff performance, conducted training, and upheld high service standards.
- Handled financial planning, budgeting, and expense control to improve efficiency.
Cluster Incharge (Project Management)
Reliance Communication Ltd.
06.2010 - 12.2015
- Directed telecom infrastructure projects valued at ₹50M+, achieving 95% on-time completion.
- Managed cross-functional teams of 15+ across multiple sites.
- Lowered project costs by 18% through efficient resource use and vendor management.
- Enforced quality control protocols, ensuring 100% adherence to safety and regulatory norms.
- Improved operational transparency with structured documentation and reporting systems.
Project Engineer
Reliance Infrastructure Limited
07.2007 - 05.2010
- Handled site acquisition and regulatory approvals for telecom tower installations.
- Supervised civil, electrical, and BTS installation projects with budgets up to ₹20M.
- Coordinated with vendors and contractors to meet project deadlines.
- Performed cost-benefit analyses and budget tracking, reducing overruns by 15%.
- Ensured compliance with technical specs and safety standards throughout project lifecycles.
Sub Engineer
Kerala State Electricity Board Ltd.
12.2005 - 06.2006
- Assisted in planning and executing electrical distribution network projects.
- Conducted technical inspections to verify safety and quality compliance.
- Prepared technical documents and project reports for regulatory submissions.
- Coordinated maintenance for 11KV distribution networks.
- Supported senior engineers in project planning and resource distribution.
Education
Bachelor of Commerce (B.Com) -
Rabindranath Tagore University
01.2020
Diploma - Optometry
Eye World School of Optometry
Kochi06-2015
3 Year Engineering Diploma - Electrical Engineering
Technical Education Board, Kerala
Sree Naraya Polytechnic College, Kottiyam, Kollam04-2005
Higher Secondary Education - undefined
Kerala State Board
01.2002
Skills
Retail & Operations Management
Sales & Business Development
Inventory & Supply Chain Management
Financial Planning & Cost Optimization
Vendor & Stakeholder Relations
CRM & Process Improvement
Project Planning & Execution
Telecom & Electrical Infrastructure
Team Leadership & Training
Strategic Planning & Market Analysis
Accomplishments
- Expanded retail pharmacy customer base by 40% within 5 years through targeted marketing and CRM initiatives.
- Reduced telecom project costs by 18% via strategic resource planning and vendor negotiations.
- Maintained 95% on-time delivery rate for telecom infrastructure projects worth ₹50M+.
- Decreased inventory discrepancies by 30% by implementing effective stock management systems.
- Enhanced operational productivity by 25% through process improvements and team training programs.
Timeline
Proprietor
Pradhan Mantri Bhartiya Janaushadhi Kendra
04.2024 - Current
Cluster Incharge (Project Management)
Reliance Communication Ltd.
06.2010 - 12.2015
Proprietor & Founder
AVM Optimed / AVM Kanjiramvila Medicals
01.2010 - Current
Project Engineer
Reliance Infrastructure Limited
07.2007 - 05.2010
Sub Engineer
Kerala State Electricity Board Ltd.
12.2005 - 06.2006
Higher Secondary Education - undefined
Kerala State Board
Bachelor of Commerce (B.Com) -
Rabindranath Tagore University
Diploma - Optometry
Eye World School of Optometry
3 Year Engineering Diploma - Electrical Engineering
Technical Education Board, Kerala