Mujahid Akhtar
Product Owner
Bengaluru,India
Summary
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Ready to offer 12 years of experience and take on a dynamic new position.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Product Owner
Clemson Engineering Consultants
Dubai, UAE
2016.08 - 2021.09
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Traveled 3 of 5 days to work with clients, observing business processes, interviewing staff, and documenting practices
- Regularly participated in 4 different industry shows and conventions
- Acted as the liaison between product, IT, and sales teams to understand customer demand increasing the project flow by Average 15% each year
Business Analyst
Cab Solutions
Sharjah, UAE
2012.06 - 2016.07
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Established contracts with 10+ vendors, securing wholesale produce 20-60% below market value.
- Directed vendor relationship and 30% of contracts, including execution and financial payments
- Researched competitors to build report of rising trends in transportation markets, especially in Taxi industry.
Business Development Executive
DHARTI DREDGING
Hyderabad, India
2010.08 - 2012.05
- Recognized as the top business development associate for 2011
- Built and maintained relationships with consumer to understand their needs and improve the conversion rate by 15%
- Used LinkedIn and email outreach to qualify, prospect, and get in contact with 40% of new leads
- Analyzed and presented business cases to 5 executives in 60% of proposed projects
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Senior Sales Support
SUTHERLAND GLOBAL SERVICES
Chennai, India
2007.03 - 2008.07
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Achieved monthly revenue target of 12000$ from first month along with overall customer satisfaction.
- Made 50 proactive outbound calls with the capability of understanding customer pain points and product requirements.
- Promoted the value of the customer loyalty program leading to a 14% beat on expected customer sign-up rate for the program.
Education
MBA - Marketing And Finance
Dr MGR Management And Research Institute
Chennai 2008.07 - 2010.05
BBA - Marketing And Finance
St Joseph's Degree College
Kurnool 2003.06 - 2006.05
Skills
Product Management
Stakeholder relationship management
Agile frameworks
Scrum methodology
Problem identification
Strategic planning
Data analysis
Microsoft Office Suite
Timeline
Product Owner
Clemson Engineering Consultants
2016.08 - 2021.09
Business Analyst
Cab Solutions
2012.06 - 2016.07
Business Development Executive
DHARTI DREDGING
2010.08 - 2012.05
MBA - Marketing And Finance
Dr MGR Management And Research Institute
2008.07 - 2010.05
Senior Sales Support
SUTHERLAND GLOBAL SERVICES
2007.03 - 2008.07
BBA - Marketing And Finance
St Joseph's Degree College
2003.06 - 2006.05