Mukesh M Yadav
Bangalore
Summary
Dynamic IT Administrator with proven expertise at WERIZE, enhancing system functionality for over 1,000 clients. Skilled in VPN configuration and Office 365 administration, I excel in technical troubleshooting and vendor management. My proactive approach ensures robust IT infrastructure and security, fostering seamless operations and user satisfaction.
Overview
5
5
years of professional experience
Work History
IT Administrator
WERIZE
Banglore
01.2023 - Current
- Ensured smooth system functionality for over 1,000 clients through dedicated management and support.
- Delivered technical support for VMware ESXi and vSphere installation, configuration, and maintenance.
- Optimized performance and reliability of multiple vCenters hosting critical workloads.
- Performed necessary upgrades and repairs to maintain system efficiency.
- Automated administrative tasks across multiple vCenters using PowerCLI scripting language.
- Handled infrastructure challenges involving VMware's networking, storage, and security aspects.
- Managed virtual machines with vCenter Server.
- Configured FortiClient VPN settings by optimizing user profiles.
- Strengthened network defenses through active management of MAC address bindings.
- Managed and administered user accounts in Office 365 environments.
- Maintained up-to-date security measures across a vast network of endpoints via antivirus solution management.
- Ensured virus definition updates and applied software patches consistently.
- Implemented asset tracking solutions with ZOHO Manage Engine.
- Oversaw and upheld functionality of IT infrastructure spanning servers, desktops, laptops, printers, and networking devices.
- Enabled efficient synchronization of Google Workspace credentials with Windows login by deploying GCPW.
- Configured and maintained firewalls and intrusion detection systems to protect network infrastructure.
- Coordinated the installation and configuration of hardware and software, enhancing system performance.
- Coordinated with vendors for installation of new hardware and software components.
- Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
- Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
- Configured VPN tunnels between remote sites for secure communication over public networks.
- Deployed patches on all desktops and servers in order to maintain security standards within the organization.
- Managed IT asset inventory, ensuring accurate tracking and compliance.
- Managed virtual environments using technologies like VMware and Hyper-V, optimizing resources.
IT Assistant
ESIC
01.2021 - 01.2023
- Company Overview: Employees State Insurance Corporation
- Manage and oversee the IT infrastructure and systems for multiple branches of the hospital organization, ensuring efficient and secure operations
- Provide technical support to end-users, troubleshooting hardware, software, and network issues
- Providing server access to users with both admin and non-admin privileges
- Manage user accounts and access permissions, ensuring appropriate levels of access for different roles within the organization
- Coordinate with external vendors and service providers for procurement, maintenance, and support of IT systems and services
- Train and educate staff members on IT policies, procedures, and best practices to promote efficient and secure usage of technology resources
- Monitoring complete disk management and CPU usage daily based
- Manage the Network infrastructure, cabling, Switches and Routers
- Proven experience as an IT Administrator or similar role in a multi-branch environment, preferably within the healthcare industry
- Coordinated with vendors for the procurement of IT hardware, software, and services, ensuring cost-effectiveness and alignment with organizational needs
- Employees State Insurance Corporation
IT Engineer
Aceel IT
01.2020 - 01.2021
- Company Overview: Employees State Insurance Corporation
- Managing and maintaining a network of over 2000 Windows & Linux hosts in various environments
- Ability to prioritize tasks, manages multiple projects simultaneously, and works independently with minimal supervision
- Managing DHCP scope reservations and DNS entries to ensure proper server functioning
- Providing server access to users with both admin and non-admin privileges
- Provide comprehensive technical support to a diverse user's base, resolving hardware and software issues, promptly to minimize downtime and ensure smooth operation
- Installing configuring network printers as per the users' requirements
- Administering Office 365, including creating and managing user mailboxes, shared mailboxes, groups, and resource mailboxes
- Configuring and troubleshooting hardware assets
- Troubleshooting issues with Internet connectivity and involve ISP Provides to resolve the issue
- Organizing and facilitating conference calls with multiple groups as needed
- Applying server patches manually using the software center
- Keeping upper management informed with regular reports
- Employees State Insurance Corporation
Education
Bachelor of Electrical Engineering -
Dayanada Sagar Collage of Engineering
Banglore01.2020
Skills
- VMware Infrastructure Administration
- Linux System Management
- Virtual Environment Management
- Technical troubleshooting
- AWS Account Management
- User account management
- IT infrastructure management
- Vendor management
- Active Directory Management
- Office 365 administration
- VPN configuration
- Firewall and security appliances
Languages
- English
- Hindi
- Tamil
- kannada
- Telugu
Personal Information
- Date of Birth: 10/12/97
- Nationality: Indian
- Marital Status: Single
Timeline
IT Administrator
WERIZE
01.2023 - Current
IT Assistant
ESIC
01.2021 - 01.2023
IT Engineer
Aceel IT
01.2020 - 01.2021
Bachelor of Electrical Engineering -
Dayanada Sagar Collage of Engineering
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