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Vineet Kumar
Cloud Security And Infrastructure Support Professional
Gurgaon,HR
Summary
Highly skilled and motivated System Administrator with over 10+ Years of experience in designing, implementing complex IT infrastructures. Looking forward to a MS Azure Systems Administrator role where I can effectively utilize my expertise and experience to address technology risks, migration challenges, business changes and opportunities in the organization to make successful contribution.
Overview
15
15
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Assistant Manager
IGT Solutions Private Limited
05.2023 - Current
- Summary: A multi-skill, solution-oriented IT professional with a wide range of skill in responsible for designing, implementing, and managing network security solutions using the Netskope and Zscaler cloud security platform. This role involves collaborating with IT teams, understanding security requirements, and ensuring the effective deployment and maintenance of Netskope and Zscaler to protect the organization's network and data.
- Responsible for corporate server environment and overall Active Directory monitoring and administration, Office 365, VMware, and Hyper-V administration, performs server maintenance according to internal policy.
- KRA: Wintel:
- Builds, deploys, maintains, and assists with repairs of Windows and VMware servers/hosts on racks.
- Implementation of Nutanix technology in our infrastructure for migrating the workloads.
- Responsible for creating the virtual machine on VMware. Performed virtual machine backups, snapshots, cloning, P2V, and V2V conversion using the VMware stand-alone converter.
- Migrating the Virtual machines from one host to another host by using V Motion technique.
- Responsible for update the ESXI host through update manager.
- Responsible for update the Vcenter.
- Monitor Server performance and respond to alerts, taking appropriate action to resolve the issues.
- Responsible for creating the virtual machines though clone and template.
- Create, maintain and follow technical documentation detailing system configurations, procedures, and standards.
- Experience with Group Policy, DNS, DHCP, and other AD-related services..
- Strong expertise in Windows Server and Active Directory management.
- Responsible for office 365 User management.
- Participate in weekly team meetings and attend other meetings as required for project status or issue resolution
- Provide system availability, performance, and compliance reports.
- Operate and respond within defined SLA metrics for customer environments.
- Must have experience with administration in a large enterprise Server virtualization technology, like VMware & Hyper V.
- Responsible for DNS server configuration and managing the DHCP Server.
- Creation of group policies and applying on the OU’s as per the requirements.
- Creation of new DHCP Scopes, Reservation, Exclusion and adding new entries.
- Provide operational support/system administration of server hardware/OS that includes coordinating server hardware/OS repair with vendors, storage migrations, refresh of server OS/hardware, updating firmware/drivers, server decomissions, patching, implementing/supporting complex/high availability systems, assist with disaster recovery, software deployments
- I worked independently with minimum supervision.
- Password locked out troubleshooting in the domain network
- Responsible for managing the L2/L3 level escalations.
- During the Server’s maintenance to keep the server in maintenance mode.
- Creation of server Inventory.
- Deletion of unused server from AD.
- Engage the DSS team on ground level to contribute the Policy.
- KRA: Netskope /Zscaler
- Responsible to ensure Netskope/Zscaler security policy has been configured/implemented consistently across Customer platform.
- Responsible for Netskope deployment in our Infra.
- Implemented Netskope’s Cloud Security Gateway to secure cloud-based applications.
- Configured Netskope’s Cloud DLP to detect and prevent sensitive data leaks.
- Deployed Netskope’s Cloud Firewall to secure cloud-based infrastructure.
- Integrated Netskope with existing security tools e.g. SIEM.
- Administered Netskope’s cloud-based console for policy management.
- Monitored Netskope applications logs.
- Monitored and analysed security logs and reports.
- Supports users by driving risk mitigation across people process and systems `to reduce risk and supports to improve End User experience.
- Have experience in Zscaler, Netskope and Force point cloud security Solution.
- Responsible for update the ZCC version on Endpoints.
- Configure and manage Zscaler policies
- Maintain customer satisfaction and to ensure quality standards, adherence to processes, policies, and service level agreements for customer responsiveness, incident resolution, and follow up.
- Monitor and analyse security threats, logs, and reports
- Troubleshoot connectivity issues and optimize network performance.
- Technical support to resolve Zscaler-related issues and escalations.
- Perform root cause analysis of Zscaler/Netskope related issues and recommend corrective actions.
- End user support (Handling Service now requests / incidents)
- Handling day to day operations related to Zscaler services
- 3+ years of experience in handling Zscaler/Netskope related support for end users.
- Responsible for creating the Steering configuration at Netskope admin Portal.
- Responsible for creating a new Policy and understand the impact of the policy then implement in the Live production.
- Monitor and analyse security threats, logs, and reports.
- Handling day to day operations related to Zscaler services.
- End user support (Handling Service now requests / incidents).
- Maintain customer satisfaction and to ensure quality standards, adherence to processes, policies, and service level agreements for customer responsiveness, incident resolution, and follow up.
- Monitor and analyse security threats, logs, and reports.
- Enforce compliance with organizational security policies.
Senior Administrator
Wipro Limited
01.2022 - 05.2023
- Achievement: In the Individual Category Awards, I received the Inspiring Performance and Unit Award.
- KRA: Wintel.
- Creating and managing virtual machines, creating clones and templates/images for deploying VMs, auditing them for perfection, and managing utilities and applications installed on those VMs.
- Participated in and coordinated weekly status meetings, and reported on the project status, incident reports, and change management for the transition process.
- Responsible for High Availability (HA) and Distributed Resource Scheduling (DRS).
- Responsible for configuring Network Standard Switch (VSwitch), VM Kernel Ports, VM ports, Service Console, and NIC teaming.
- Configuring network distributed switches and migrating the networks from network standard switches to network distributed switches.
- Responsible for installing the Active Directory Domain Services.
- Responsible for server hardware and software-related issues for all locations.
- Manage computer, user, and group accounts in an Active Directory environment.
- Assign permissions to users for the common drive folder and the shared drive folder.
- Hands-on experience with Windows Server operating systems, i.e. Windows Server 2012, 2016, 2019
- Knowledge of Windows Server operating systems, troubleshooting, and support.
- Performing system changes includes software, hardware, storage changes, and planned activities.
- Responsible for service pack/OS version upgrade, firmware upgrade.
- Experience in the configuration of WDS Server for Windows installation.
- Builds, deploys, maintains, and assists with repairs of Windows and VMware servers/hosts on racks.
- Responsible for creating the virtual machine on VMware.
- Performed virtual machine backups, snapshots, cloning, P2V, and V2V conversion using VMware stand-alone converter.
- Experience in Windows Server patching and compliance using tools like SCCM.
- KRA: Netskope / Zscaler
- Responsible for ensuring that the Netskope/Zscaler security policy has been configured and implemented consistently across the customer platform.
- Responsible for the Netskope deployment in our infrastructure.
- Implemented Netskope’s Cloud Security Gateway to secure cloud-based applications.
- Configured Netskope’s Cloud DLP to detect and prevent sensitive data leaks.
- Deployed Netskope’s Cloud Firewall to secure cloud-based infrastructure.
- Integrated Netskope with existing security tools, e.g., SIEM.
- Administered Netskope’s cloud-based console for policy management.
- Monitored Netskope application logs.
- Monitored and analyzed security logs and reports.
- Supports users by driving risk mitigation across people, processes, and systems to reduce risk, and supports improving the end-user experience.
- I have experience in Zscaler and Netskope cloud security solutions.
- Responsible for updating the ZCC version on endpoints.
- Configure and manage Zscaler policies.
- Monitor and analyze security threats, logs, and reports.
- Troubleshoot connectivity issues, and optimize network performance.
- Technical support to resolve Zscaler-related issues and escalations.
- Perform root cause analysis of Zscaler/Netskope-related issues, and recommend corrective actions.
MANGER-IT
Allegiant BPO Solutions Pvt. Ltd, MANAGER-IT
03.2021 - 01.2022
- Developed organizational units in Active Directory (AD) and managed user security with group polices.
- Creation of GPOs and application on OUs based on user configuration and system configuration.
- Responsible for WSUS to update the client’s machine.
- Experienced in Windows Admin Center.
- Worked as Wintel Admin to manage IT Infrastructure.
- Perform system administration and management duties for all virtual infra systems and supporting physical infra.
- Knowledge of zones like (Primary zone, Secondary Zone, Stub Zone)
- Responsible for EScan antivirus.
- Experienced in VMware.
- Knowledge of High Availability, DRS, VMotion, and SV Motion.
- Hands-on experience with hypervisor and compute virtualization technologies.
- Virtual machines creation, cloning, configurations.
- Regular support of VMware and Windows environment by setting the escalated tickets for the internal and outer clients.
- Identity and implement rectified operational issues.
- Applies technical knowledge on the network systems, operating systems and utilities to the VMWARE environment.
- Monitor, administrator and maintain vCenter, modules and configurations.
- Responsible for all devices like Servers, Desktop, Laptops, Switch, Firewall, Routers etc.
- Working knowledge of hyper-virtualization technologies.
- Experience in Configuration Bit Locker Drive Encryption in Windows Server 2012.
- Migration and up gradation of Active directory Windows server 2012R2 to Windows server 2019.
- Working knowledge and engineering experience on virtualization technologies like Hyper-V, VM Ware
- Responsible for the service desk (users raised the tickets on this portal) ticket portal.
MANGER-IT
Saburi TLC Worldwide Services Pvt. Ltd
01.2014 - 02.2021
- Responsible for all the hardware device like, Servers, desktop, printers, laptops.
- User Account Management using Active Directory Users and Computers
- Systems Administration tasks such as building, configuring and sustaining Windows Server Operating Systems.
- Ensuring that the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the server environment.
- Responsible for the maintenance & troubleshooting for office 365.
- Significant experience on managing enterprise directory services and supporting server infrastructure
- Configuring Outlook user accounts and troubleshooting for different protocols which may include MAPI.
- Time to time to run backup procedure of mailbox and restoration
- Migration of mailbox server & hosted hosting server along with restoration of backup file.
- To resolve User’s issue of their mail box including mailing service solution.
- Experience in ADS, Group Policies, FSMO Roles, DNS Zones, DNS public & private records, DNS Replications
- Responsible for the maintenance & troubleshooting for Microsoft Exchange Mailing Server, Symantec archival
- Inbound Call Routing, Reporting and Call Recording on Ringba Clouding.
- Responsible for team handling.
- Assisted with scheduled server maintenance such as windows updates, server packs, patches, hot fixes, anti-virus software.
- Handled escalated issues from support that involved dedicated / bare metal servers for both Linux and windows hosted customers.
- Administered and designed the Microsoft Windows environment consisting of Active Directory, Group Policy, and DHCP and DNS services.
- Responsible for the maintenance & troubleshooting for Microsoft Exchange Mailing Server, Symantec archive
- Co-ordination with vendors for AMC renewal and others technical support.
- Participated in PCI DSS.
Telecom Engineer
ITSource Technologies Limited
03.2011 - 01.2014
- Providing Telecom Engineering services to Infrastructure work streams and IT projects.
- Provide day-to-day support, proactive maintenance and performs independent complex system troubleshooting.
- Installation, configuration of Avaya One X and creation of extension number.
- Scheduling and retrieving backup of CMS and CM.
- Generation of activity reports on CMS.
- Monitoring call flow and quality.
- System health check and alarms monitoring Incremental Data backup-up Daily, Weekly and Monthly basis.
- Daily shift activities, uptime of all equipment’s & maintaining changes.
- Program and new ACD components such as VDN’s hunt group and agent ID into the specified Avaya PBX and CMS Supervisor Systems.
- Resolve customer issues reported via the ticket queue in a timely manner.
- Incidents report records and Completion of Change request within SLA.
- Adding/Changing trunk groups parameters and configuring BCMS Client applications.
- Assist in the current projects to remove any unused or outdated programming such as agent ID’s, VDN’s, station ID’s or hunt groups to help make additional programming space in each of the PBX and CMS Supervisor Systems.
- Provide the supervisor rights on CMS server.
- Installation of Nice application and create the agents ID’s and groups.
- Managing the G450 Media Gateway.
- Creating New joins Email ID, Domain Login ID as per list received from IT Helpdesk.
- Responsible for all printer like Local printer, network printer.
- AD User’s details modification as per request.
- Deactivating Email ID of Resigned Employ’s as per list received from IT Helpdesk.
Education
Master of Arts - English
M.J.P. Rohilkhand University
Bareilly 04.2001 -
Bachelor of Science - Mathematical Sciences
M.J.P. Rohilkhand University
Bareilly 04.2001 -
No Degree - Mathematics
UP Board
UP 04.2001 -
High School Diploma -
UP Board
UP 04.2001 -
Skills
Web security deployment
Cloud security implementation
Management of Active Directory FSMO roles
Network configuration administration
DNS management
Policy group administration
Data center management
VMware infrastructure administration
VMware ESXi management
vCenter server management
Azure cloud management
Azure access management
Experienced in utilizing Microsoft Hyper-V for solution deployment
Certification
Microsoft Certified Azure Fundamentals
Interests
Personal Dossier
- Full Name : Vineet Kumar
- Father's Name : Shri Jaipal Singh
- Date of Birth : 5th March 1986
- Linguistic Abilities : English and Hindi
- Passport No :T2857289
Timeline
Zscaler Digital Transformation Engineer
03-2026
Netskope Integrator Accreditation
01-2026
Netskope Administrator Accreditation
12-2025
Assistant Manager
IGT Solutions Private Limited
05.2023 - Current
Senior Administrator
Wipro Limited
01.2022 - 05.2023
MANGER-IT
Allegiant BPO Solutions Pvt. Ltd, MANAGER-IT
03.2021 - 01.2022
MANGER-IT
Saburi TLC Worldwide Services Pvt. Ltd
01.2014 - 02.2021
Telecom Engineer
ITSource Technologies Limited
03.2011 - 01.2014
Master of Arts - English
M.J.P. Rohilkhand University
04.2001 -
Bachelor of Science - Mathematical Sciences
M.J.P. Rohilkhand University
04.2001 -
No Degree - Mathematics
UP Board
04.2001 -
High School Diploma -
UP Board
04.2001 -