Open To Work
MUKESH SINGH
Surat
Summary
To obtain Challenging and responsible position in an organization where in I Contribute to the successful growth of the organization Using my abilities and skills and further improving my personal and professional Skills and give my full efforts and my full potential in favor of the company
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed.
Overview
5
5
years of professional experience
Work History
Quality Analyst
Jr Dying and painting
Surat
02.2025 - Current
- Collaborated with cross-functional teams to develop and implement process improvements.
- Assisted in the development of Quality Assurance procedures and protocols.
- Maintained records of inspection results, test data, and other relevant information.
- Directed and supervised the production of quality textiles according to customer specifications.
High School Teacher
Ambika Devi High School
Mirzapur
04.2024 - 02.2025
Customer Service Representative
Tech Mahindra
Noida
07.2022 - 02.2023
- Provided top quality control and eliminated downtime to maximize revenue.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Answered inbound calls, chats and emails to facilitate customer service.
Customer Support Executive
ienergizer
Noida
03.2021 - 12.2021
- Promoted available products and services to customers during service, account management and order calls.
- Contacted customers about potential service upgrades, new services and account changes.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Collected deposits or payments and arranged for billing.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Science - Physics
Allahabad University
Prayagraj04-2021
3 Year Diploma - Civil Engineering
Civil Engineering
Lucknow 05-2017
High School -
UPIntermediate -
UPSkills
- Quality assurance
- Data analysis
- Documentation management
- Customer service
- Time management
- Effective communication
- Product knowledge
- Web and mobile application QA
- Interpersonal communication
- Teamwork and collaboration
Languages
- Hindi
- English
Disclaimer
I hereby declare that whatever furnished above is true & correct to the best of my knowledge and belief.
Extra Qualifications
Basic of Computer
Personal Information
- Father's Name: Mr. Shiv Kailash Singh
- Date of Birth: 05/10/96
- Gender: Male
- Marital Status: unmarried
Languages
Hindi
First Language
English
Advanced
C1
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
₹45000/yr - ₹200000/yrTimeline
Quality Analyst
Jr Dying and painting
02.2025 - Current
High School Teacher
Ambika Devi High School
04.2024 - 02.2025
Customer Service Representative
Tech Mahindra
07.2022 - 02.2023
Customer Support Executive
ienergizer
03.2021 - 12.2021
Bachelor of Science - Physics
Allahabad University
3 Year Diploma - Civil Engineering
Civil Engineering