MUKUL CHAUHAN
Delhi
Summary
Accomplished Client Service Executive passionate about bettering brand reputation and serving clients. Trustworthy and enthusiastic with fluency. Excellent mediation and problem-solving abilities. Multitasks to meet all deadlines. Persevering Client Service Executive with remarkable experience in account management and client services. Strong negotiation and influencing talents to answer questions, resolve issues and provide general assistance. Exceptional strengths in developing qualitative and quantitative goals and performing account reviews.
Overview
5
5
years of professional experience
Work History
Client Service Executive
KASA SOLUTIONS
11.2022 - Current
- Generated detailed reports regarding customer orders, account balances, payment statuses.
- Processed client orders in a timely manner, ensuring accuracy and quality of service.
- Monitored incoming emails, phone calls, and other communication channels for client inquiries.
- Advised clients on best practices for using products and services offered by the organization.
Event Organizer
ally solution
11.2019 - 08.2022
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
Education
Bachelor of Arts -
DELHI UNIVERSITY
06-2019
High School Diploma -
SHAHEED BISHAN SINGH MEMORIAL SR SEC SCHOOL
Skills
- Client Retention Strategies
- Strategic Marketing
- Relationship Building
- Budget Forecasting
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Client Service Executive
KASA SOLUTIONS
11.2022 - Current
Event Organizer
ally solution
11.2019 - 08.2022
Bachelor of Arts -
DELHI UNIVERSITY
High School Diploma -
SHAHEED BISHAN SINGH MEMORIAL SR SEC SCHOOL
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