MUKUND MYSORE

• Working with Xfinity, TV, Internet and other service provider in US
• Managed approximately 40 customers per day
• Delivering exceptional customer service, meeting KPI's

and adhering to best customer service practices.

• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Managed customer relations through communication and helpful interactions.
• Identified customer needs and wants to enhance customer experiences and boost sales.

• Worked for US Mortgage process
• Dealt with various Mortgage documents such as Deed of Trust, Mortgage, Deed, etc
• Helped my team members in achieving their goals
• Proactively took initiative in performing quality checks for the team.

• Worked for Goodshop, an online shopping platform
• Capturing the best coupons and deals from websites like Amazon
• Co-ordinated with team members in achieving the best results.

• Worked for British Telecom, a UK broadband service provider
• Dealt with providing new broadband connections and ceasing existing broadband connections
• Received RAMP awards twice for best productivity and quality.