MUNIKANT PANDEY
GUJRAT
Overview
12
12
years of professional experience
Work History
Key Accounts Executive
V Trans. India Ltd
GUJRAT
10.2021 - Current
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Assisted customers with product returns or exchanges according to established guidelines.
- Provided technical support when necessary to resolve complex problems.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Senior Accounts Officer
TCI EXPRESS
GURGAON
06.2013 - 03.2021
- Monitored cash flow, budgeting, and forecasting activities to ensure accurate financial reporting.
- Managed accounts receivable aging process to ensure timely collection of outstanding balances from customers.
- Maintained compliance with Generally Accepted Accounting Principles standards.
Education
B.COM - ACCOUNTS & FINANCE
P.G.COLLAGE HANDIA
PRAYAGARAJ06-2012
12TH - Commerce
NATIONAL ITER COLLAGE HANDIA
HANDIA 03-2009
10th - Commerce
MAHARSHI INTER COLLAGE HANDIA
HANDIA03-2007
Skills
- Customer relationship management
- Technical support
- Financial reporting
- Budgeting
- Accounts receivable
- Data analysis
- CRM proficiency
- Relationship management
Languages
Hindi
First Language
Timeline
Key Accounts Executive
V Trans. India Ltd
10.2021 - Current
Senior Accounts Officer
TCI EXPRESS
06.2013 - 03.2021
B.COM - ACCOUNTS & FINANCE
P.G.COLLAGE HANDIA
12TH - Commerce
NATIONAL ITER COLLAGE HANDIA
10th - Commerce
MAHARSHI INTER COLLAGE HANDIA