Munna Kumar
Noida,UP
Summary
To work with an organization where can learn new skills and increase my abilities for the organizational goals as well as myself.
Overview
1
1
year of professional experience
Work History
Team Lead
Flipkart Logistics Instakart services Pvt. Ltd.
Meerut
04.2023 - 02.2024
- Participate in delivering the shipment/pickup as per operational requirement to the customer when required
- Take ownership of the team assigned to him in terms of motivation, control, attrition, handle grievance, grooming, zero customer escalations, training
- Adhering & supporting the organization into seamless adoption of new policies & process.
- Handling customer Escalation issue,RCA.
- Build pipelines by grooming the team and preparing them for the next level.
- Identifying improvement areas, performance RCA and strategising mitigation plan.
Education
B.Tech/B.E.( Computers Science & Engineer ) - Computer Science
Bharat Institute of Technology, Meerut
Meerut, India06.2023
Class XII -
01.2019
Class X -
01.2017
Skills
- MS Excel
- MS Power Point
- Power BI
- Strong mathematical and analytics skills
- Demand Planning
- Team Management Skills
- Leadership Skills
- Problem Solving
- Decision Making
- Last Mile Operations Team Lead
- Pivot Table
- Distribution Planning
- Fleet Management
- Supply Ops & Logistics Ops
Languages
English
Hindi
Personal Information
- Total Experience: 0 Year 9 Months
- Title: Team Leader
- Date of Birth: 02/10/02
- Gender: Male
- Marital Status: Single / Unmarried
Timeline
Team Lead
Flipkart Logistics Instakart services Pvt. Ltd.
04.2023 - 02.2024
B.Tech/B.E.( Computers Science & Engineer ) - Computer Science
Bharat Institute of Technology, Meerut