Muskan Agrawal
Assistant Manager
Bengaluru
Summary
Dedicated Fintech professional with a proven track record of achieving company goals through consistent and organized practices. Skilled in working under pressure and adapting to new situations, I excel in analyzing and resolving complex problems. My collaborative approach across teams has consistently led to successful outcomes.
Overview
5
5
years of professional experience
Work History
Associate Product Manager
Jio Services ( SwiffyLabs)
Bengaluru
02.2024 - Current
- Developed and executed a comprehensive product roadmap for a SaaS platform - LMS.
- Conducted market research and competitor analysis to stay ahead of industry trends, wrote PRDs to guide product development, ensuring clarity in specifications, features, and business expectations.
- Utilized data-driven insights and A/B testing to optimize user experience for features, resulting in a 15% increase in user satisfaction.
- Collaborated with cross-functional teams, including engineering, design, and marketing, to align product strategy and ensure timely delivery of high-quality features, achieving a 95% on-time delivery rate.
SDE-I
ZestMoney
Bengaluru
4 2022 - 02.2024
- Develop SQL queries and PL/SQL code (procedures, functions) to implement logic for updating data in databases, enhancing data management processes
- Responsible for executing and monitoring production processes and managing production incidents
- Troubleshoot failures and determine best course of action
- Presenting Impact Analysis, Root Cause, and Preventive measures for each P1/P2 incident
- Took care of Data sync issues and Payment posting within internal data and with company's lenders too
Product Associate (Intern)
Armish Enterprises Pvt Ltd
Nagpur
03.2020 - 01.2021
- Armish Enterprises is a UK-based company that has a business model on Amazon Arbitrage.
- Worked as a Virtual Assistant for their Amazon Seller Account, where I was responsible for locating high-quality products to sell on Amazon from reputable suppliers at reasonable prices and achieving at least 30% ROI.
- Tools/Technology: Excel, Keepa, BuyBotPro, FBA Multi-Tool.
Education
B.E. Electronics
Shri Ramdeobaba of Engineering And Management
Nagpur, India04.2022
12th
Bharti Krishna Vidhya Vihar
Nagpur, India04.2016
10th
Bharti Krishna Vidhya Vihar
Nagpur, India04.2014
Skills
Mysql
Postgres
Rest API - Postman)
Problem-solving aptitude
jira
Stakeholder Communication
Design thinking
Product Documentation
User Story Creation
Timeline
Associate Product Manager
Jio Services ( SwiffyLabs)
02.2024 - Current
Product Associate (Intern)
Armish Enterprises Pvt Ltd
03.2020 - 01.2021
SDE-I
ZestMoney
4 2022 - 02.2024
B.E. Electronics
Shri Ramdeobaba of Engineering And Management
12th
Bharti Krishna Vidhya Vihar
10th
Bharti Krishna Vidhya Vihar
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