Muskan Chauhan
Gurgaon
Summary
HR professional with- 4+ Years of experience. Specialized in Talent Acquisition, Employee Engagement and Relations.
Recognized and featured in the top 20% recruiters by LinkedIn- 2023 & 2024. Specializes in Stakeholder Management, End to End Recruitment. Proficient with HR analytical tools and advance excel. A learning HR professional with a proven track record at Big 4 skilled in fostering strong relationships, mentoring teams and spearheaded comprehensive onboarding programs to enhance employee integration and satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Human Resources Executive
Blinkit
Gurgaon
05.2024 - Current
- Successfully closed multiple positions simultaneously, including 19 positions in one week, the maximum number closed by any recruiter. Certified as the Recruiter of the month for closing 40 positions in the same month.
- Connecting with people over LinkedIn and maintaining a network of 20,000+ connections. Helping professionals with FAQs and building their resumes. Offering graduates information about HR databases and procedures, and helping them with their queries.
- Developed compensation packages that are competitive, yet cost-effective, for the organization.
- Lead recruitment drives at stores twice a week, providing candidates with a clear overview of Blinkit’s mission and values, while emphasising the importance of loyalty and contribution when they join the organisation. Only TA recruiter to visit stores twice a week. Connecting with people on ground level in the stores to understand their problems and ideas.
- Closely working with 2 interns reporting to me. Provide them training from Day 1 and conducting ice breaking and doubt sessions every week to oversee the performance and where I can step in for their best experience.
- Organising activities for the team and leadership for good bonding and communication between different levels in the organisation.
- Act as the primary point of contact for new hires joining the head office, ensuring a positive onboarding experience from day one by assisting with formalities and offering guidance during their initial days. During induction, I work closely with the onboarding team to ensure that all new hires complete their formalities, including document scanning, attendance tracking, and receiving important details about their date of joining (DOJ), shift schedules, and offer information. I also coordinate with my team to ensure a seamless experience for all candidates.
- Making sure to complete their joining formalities and providing them all the necessary information for a smooth onboarding experience. Conducted an end-to-end induction and orientation program for new joiners.
- Foster a supportive and communicative work environment by maintaining open lines of communication and addressing team concerns promptly. Providing managers with pointers from the team collectively, and seeking their suggestions to improve the process.
- Manage the end-to-end recruitment process for the North region, ensuring timely release of offer letters and consistent coordination with regional HR teams. Released 100+ offers in a single month with 0% mistakes and escalations. Maintaining document kits for all the joiners.
- Oversee hiring for BCPL and ZHPL locations, ensuring recruitment processes run smoothly, and timelines are met across multiple regions. Hired for Warehouses as well as Express stores for all the critical locations.
- Proactively track candidate pipelines, meet hiring targets, and address any obstacles in the recruitment journey to ensure a seamless experience for candidates and new hires.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Held exit interviews and documented information discussed with employees.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Also, a part of Feeding India, a Zomato Giveback, and volunteer across various NGOs across the city.
- Deliver results under pressure, maintaining efficiency and support to ensure the recruitment function operates seamlessly across the organisation.
- Conducted background checks and reference checks of prospective employees.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Human Resources Executive
Deloitte
Gurgaon
12.2021 - 09.2023
- Conducted full recruitment processes, including job postings, interviews, background checks, and onboarding of new hires.
- Managed employee relations issues, including grievances, performance management, disciplinary actions, and terminations.
- Developed and implemented HR strategies to align with organizational goals, and drive business success.
- Provided guidance on policies and procedures related to employment laws and regulations, ensuring compliance.
- Built and maintained strong relationships with business leaders across all departments, fostering collaboration and alignment.
- Facilitated communication between employees at various levels within the organization to ensure clarity and transparency.
- Evaluated and updated job descriptions to ensure accuracy and alignment with current roles and responsibilities.
- Maintained personnel records, including hiring documents, leave of absence forms, and other HR-related documents.
- Organised team-building activities to enhance employee morale and foster a positive work environment.
- Reviewed resumes of applicants and forwarded them to hiring managers for further consideration.
- Conducted exit interviews with departing employees to gather feedback and identify areas for improvement.
- Sourced qualified candidates through various channels, including computer databases, media advertisements, and employee referrals.
- Maintained employment records using HR management systems to ensure accurate and up-to-date information.
- Collaborated with multiple departments, including R&FA, Consulting, and Tax, to manage leave trackers, DTE, defaulters, and other HR-related activities.
- Handled the closure of separation cases and managed ad hoc closures, ensuring all issues were addressed and resolved.
- Prepared weekly and quarterly business reports, tracking key HR metrics, and providing insights for management.
- Managed new hire communication and onboarding, ensuring a smooth integration of new employees into the department.
Human Resources Coordinator
Accenture
Gurgaon
08.2021 - 12.2021
- Assisted with recruiting, interviewing, and hiring new employees.
- Conducted background checks on potential candidates to ensure suitability.
- Provided feedback and collaborated with the business team to generate new ideas aimed at boosting business requirements.
Operations Representative
Concentrix
Gurgaon
08.2020 - 08.2021
- Assisted customers with inquiries and complaints in a timely manner.
- Researched and resolved billing disputes and discrepancies.
- Maintained accurate records of customer interactions and transactions.
Education
MBA - Human Resources Management
Maharishi Dayanand University
Rohtak, Haryana11-2022
B.com Hons. - Human Resource
Guru Gobind Singh Indraprastha University
Sonipat, Haryana08-2020
Skills
- MS Office: Word, PowerPoint, Advanced Excel
- Database Experience: LinkedIn recruiter, Indeed, Shine, Monster, and Naukri
- LinkedIn Recruiter certified
- LinkedIn Talent Insight Certified
- Recruitment and selection process
- Orientation and induction preparation
- Grievance handling and redressal
- Recruitment life cycle
- Compensation and benefits
- Training and mentoring
Internship Experience - (2 Months)
- Resume screening, Phone Interviews
- Scheduling Interviews
- Generating Leads
- Framing Job descriptions
- Making Job psotings on LinkedIn and Naukri
Accomplishments
- Have been a part of the organizing team for ICICC- International Conference on Innovating Computing and Communication for 3 years (2017-2020).
- Secured 1st position in the college for 2 years consistently during Graduation.
- Completed live workshop on Chat GPT and AI tools from Skill Nation in collaboration with Microsoft.
- Received Employee of the month award (September 2024)
- Received Shoutout for exceeding expectations
- Appreciated by Business and operations many times for closing the critical tasks before time
Timeline
Senior Human Resources Executive
Blinkit
05.2024 - Current
Human Resources Executive
Deloitte
12.2021 - 09.2023
Human Resources Coordinator
Accenture
08.2021 - 12.2021
Operations Representative
Concentrix
08.2020 - 08.2021
MBA - Human Resources Management
Maharishi Dayanand University
B.com Hons. - Human Resource
Guru Gobind Singh Indraprastha University
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