Mutharasan S
Pochampalli
Summary
Dynamic operations and sales leader with a proven track record at PRM Roadways Pvt Ltd, excelling in logistics operations management and corporate communications. Expert in leveraging MS Excel and cross-functional communication to drive efficiency and client satisfaction. Spearheaded a significant project, leading to a notable increase in B2B/B2C sales.
Overview
15
15
years of professional experience
Work History
Senior Manager - Operations & Sales
PRM Roadways Pvt Ltd
Krishnagiri & Bangalore
09.2023 - Current
- Coordinate with the Training Department to organize training and induction programs.
- Coordinating with the sales head and generating the leads, nearby rent-a-car business, bus bookings, and employee transportation champion has to do.
- B2C/B2B sales will be done at a corporate event.
- Coordinate for Company Events and Functions.
- Attending to clients' grievances pertaining to transport.
- Arrest the Client Concerns.
- Negotiations will be coordinated in the sales head.
- Conducted regular sales meetings with regional teams to review performance, assign targets and discuss strategies for improvement.
- Created and managed budgets, monitored expenses and ensured cost-effectiveness of operations.
- Analyzed customer feedback to identify opportunities for product optimization.
- Led training sessions on sales techniques, customer service and product knowledge for new staff members.
- Organized monthly team meetings to review progress against set objectives.
- Provided timely feedback on performance issues or challenges faced by regional teams.
Manager - Operations & Business Development
NVS Travel Solutions Pvt Ltd.
Pan India
01.2021 - 09.2023
- Handling all the South and East Zonal Clients.
- Managing and heading zonal clients.
- Regular inspection of vehicles.
- Ensuring that billing and payments are done and collected on time.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Employee transportation will operate 600 trips daily under me.
- Rent a car service, pan India basis. Monthly 1000 bookings handled under me.
- Handling Ass operation manager (1), Site In charge (5), Supervisors (15), and Drivers (200).
- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the Management.
- Report to the Management periodically on team and individual work accomplishments, problems, progress in mastering tasks and work process, and individual and team training needs.
- Coach, facilitate, solve work problems, and participate in the work of the team.
- Observe training needs and relay training needs and requests to Management.
- Management has the authority to implement recommended changes.
- A communication channel between team, client, and all other organizational departments.
- 4 events operations & sales will be done through me
- 01st time Karnataka Filmfare is happened in Bangalore, same contract i did it through & operated success
Ass Manager - Operations
ATT Logistics Pvt Ltd.
03.2015 - 12.2020
- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work related information to the Management
- Report to the Management periodically on team and individual work accomplishments, problems, progress in mastering tasks and work process, and individual and team training need
- Coach, facilitate, solve work problems and participate in the work of the team
- Updating all the cab booking details and submitting to Admin depart
- Co-coordinating the Admin Travel desk for booking cab for the employee's
- Maintenance of daily request details both in excel sheet and complaints log book
- Booking of meetings room, Board rooms for important meeting and training program
- Updating of vendor contact details and invoices filling work
- Routing and monthly roaster maintained
- Daily Log in and log out report
- Vehicles Document monthly one time check the report
Site In charge
MK Travels.
03.2012 - 03.2015
- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work related information to the Management
- Report to the Management periodically on team and individual work accomplishments, problems, progress in mastering tasks and work process, and individual and team training need
- Coach, facilitate, solve work problems and participate in the work of the team
- Updating all the cab booking details and submitting to Admin depart
- Co-coordinating the Admin Travel desk for booking cab for the employee's
- Maintenance of daily request details both in excel sheet and complaints log book
- Booking of meetings room, Board rooms for important meeting and training program
- Updating of vendor contact details and invoices filling work
- Routing and monthly roaster maintained
- Daily Log in and log out report
- Vehicles Document monthly one time check the report
Transport Coordinator
NVS Travel Solutions.
03.2010 - 03.2012
- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work related information to the Management
- Report to the Management periodically on team and individual work accomplishments, problems, progress in mastering tasks and work process, and individual and team training need
- Coach, facilitate, solve work problems and participate in the work of the team
- Updating all the cab booking details and submitting to Admin depart
- Co-coordinating the Admin Travel desk for booking cab for the employee's
- Maintenance of daily request details both in excel sheet and complaints log book
- Booking of meetings room, Board rooms for important meeting and training program
- Updating of vendor contact details and invoices filling work
- Routing and monthly roaster maintained
- Daily Log in and log out report
- Vehicles Document monthly one time check the report
Education
Higher Secondary -
Govt Higher Secondary School
Polytechnic - TNDTE DOTE
AMK Polytechnic College
ChennaiSkills
- MS Word
- MS Excel
- MS PowerPoint
- DOS
- Outlook
- Google Files
- Zoho Files
- Device Duties Preparation
- Email management
- Moveinsync
- Drivee
- Indecab
- Presentation skills
- Logistics operations management
- Operations Planning
- Cross-Functional Communication
- Documentation And Reporting
- Corporate Communications
Languages
- English
- Hindi
- Telugu
- Tamil
- Kannada
Personal Information
- Current CTC: 696000 Per Annum
- Notice Period: One Month
- Date of Birth: 05/07/93
- Nationality: Indian
- Marital Status: Married
Accomplishments
- For outstanding performance , support & contribution for client organizations operations in Hyderabad single handed
- OLA Customer day event of 3 days event successful,Client recognition received from my name
- Flimfare awards successfully event will be received from client end
Languages
English
First Language
Tamil
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
kannada
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Malayalam
Elementary (A2)
A2
Timeline
Senior Manager - Operations & Sales
PRM Roadways Pvt Ltd
09.2023 - Current
Manager - Operations & Business Development
NVS Travel Solutions Pvt Ltd.
01.2021 - 09.2023
Ass Manager - Operations
ATT Logistics Pvt Ltd.
03.2015 - 12.2020
Site In charge
MK Travels.
03.2012 - 03.2015
Transport Coordinator
NVS Travel Solutions.
03.2010 - 03.2012
Higher Secondary -
Govt Higher Secondary School
Polytechnic - TNDTE DOTE
AMK Polytechnic College
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