Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
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Muthtamiz Selvan J

Chennai,India,TN

Summary

Blockchain and cryptocurrency Enthusiast with hands-on experience in crypto exchange operations, market analysis, and business development. At Bitget, I had contributed to user acquisition, community management, and product promotions, helping expand the platform’s global presence as a Global builder and as a Technical Support Engineer at Cognizant, I gained expertise in IT operations, server management, and ticketing systems. With four years of active involvement in the crypto space, I have a deep understanding of tokenomics, DeFi protocols, and blockchain ecosystems. Currently pursuing an MBA at VIT University, to strengthen my strategic and financial expertise. Passionate about leveraging blockchain technology to drive innovation and adoption.

Overview

1
1
year of professional experience

Work History

Technical Support Engineer

Cognizant Technology Solutions
Chennai
09.2023 - 09.2024
  • Client Issue Resolution & Support – Addressed technical issues for clients, providing timely and effective solutions to enhance customer satisfaction.
  • IT Service Management – Managed and monitored servers, websites, and system performance using Service Desk Plus, ensuring smooth operations.
  • Ticketing System & Workflow Management – Handled support tickets efficiently, prioritizing and resolving incidents while maintaining detailed documentation.
  • Technical Troubleshooting & Process Optimization – Diagnosed system issues, implemented fixes, and optimized processes to improve operational efficiency.

Global Builder

Bitget Crypto Exchange
Remote
09.2023 - 03.2024
  • Client & Community Management – Managed and engaged with Bitget’s global community, attracting new users and fostering platform growth.
  • Business Development & Partnerships – Promoted Bitget products and services, identifying high-potential users and projects to expand the platform’s reach.
  • Event & Campaign Promotion – Organized and marketed exchange events, increasing user participation and brand visibility.
  • Market Research & Competitive Analysis – Researched and analyzed emerging crypto trends, identifying strategic opportunities for Bitget.

Education

MBA - General Studies

VIT- Vellore Institute of Technology
12-2025

Bachelor of Engineering - Computer Science

SRM VEC ENGINEERING COLLEGE
05-2023

Blockchain Basics Certification -

State University of New York

Skills

  • Crypto Market Research & Analysis
  • Blockchain & Tokenomics Knowledge
  • Business Development & Client Management
  • Data Analytics & SQL Proficiency
  • Exchange Operations
  • Community Management & Engagement
  • Technical Support & Ticketing Systems (Zendesk, Servicenow)
  • Marketing & User Acquisition

Languages

English
First Language
Tamil
Proficient
C2
Hindi
Intermediate
B1

Education and Training

true

Timeline

Technical Support Engineer

Cognizant Technology Solutions
09.2023 - 09.2024

Global Builder

Bitget Crypto Exchange
09.2023 - 03.2024

MBA - General Studies

VIT- Vellore Institute of Technology

Bachelor of Engineering - Computer Science

SRM VEC ENGINEERING COLLEGE

Blockchain Basics Certification -

State University of New York

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Muthtamiz Selvan J