MUZTABA KHAN
Ghaziabad
Summary
I am a Senior Sales Manager with over 9 years of experience in the Automobile industry, focusing on automotive sales and after-sales services. My expertise lies in leveraging advanced technologies to enhance operational efficiency and improve product quality. I excel in customer relationship management and have a proven record of achieving significant sales metrics. My commitment to providing exceptional customer service has led to high levels of client satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
SENIOR SALES MANAGER
PROGRESSIVE AUTOSPORTS
11.2024 - 05.2026
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
SENIOR SALES MANAGER
LUXURY CART
10.2022 - 11.2024
- Company Overview: Company specializing in luxury cart sales
- Supported customers seeking Pre-owned luxury vehicles in product selection and decision making through expert understanding of the luxury vehicle market, resulting in sales to date
- Maintained repeat business from established customers
- Provided detailed weekly reports including deals in process and deals closed
- Initiated 50 calls per shift to customers that filled out interest forms online, resulting in 20% purchase rates
- Generated revenue through effective sales strategies
- Provided after sales service to the customers
SENIOR SALES MANAGER
CARS24
10.2020 - 10.2022
- Company Overview: An online platform for buying and selling cars
- Initiated bids on online platforms with pre-set parameters (vehicle age, condition, and pricing limits)
- Inspected and evaluated winning bids to ensure they meet quality standards
- Categorized vehicles by brand, model, year, mileage, and condition to streamline dealer searches
- Provided customers with a clear timeline and checklist for the ownership transfer process
AREA SALES MANAGER
CARDEKHO
07.2019 - 07.2020
- Company Overview: A leading automotive search engine
- Used CRM software to manage customer details, track leads, and schedule follow-ups
- Asked the right questions to understand customer preferences, budget, and specific requirements
- Closed sales by negotiating prices and finalizing the sale process
- Met or exceeded monthly and quarterly payout set by the dealership
SENIOR RELATIONSHIP MANAGER
ROHAN MOTORS
06.2017 - 05.2019
- Company Overview: An automobile dealership specializing in premium vehicles
- Conducted thorough consultations to understand customer requirements and budget
- Tailored pitches based on customer needs for Maruti Nexa models
- Highlighted key selling points such as advanced technology and superior customer experience
- Offered test drives to build emotional connections with the vehicles
SALES EXECUTIVE
TATA MOTORS
06.2014 - 05.2015
- Company Overview: A leading automotive manufacturing company
- Engaged with potential customers to understand their needs and preferences
- Provided accurate information on Tata's car models to assist customers
- Met monthly and quarterly sales targets set by the dealership
- Built and maintained long-term relationships with customers through post-purchase follow-ups
Education
MBA/PGDM -
Bharatiya Vidyapeeth Deemed University
Pune01-2019
B.B.A/ B.M.S -
Institute of Management Studies (IMS)
Noida01-2017
Skills
- Key Skills
- Verbal communication, Negotiation, Teamwork, Time Management, Detail-oriented
Languages
Hindi - Proficient
English - Proficient
Urdu - Advanced
Accomplishments
- Boosted Sales Revenue
- Enhanced Customer Retention
- Achieved 20% higher customer retention through personalised follow-up calls and service.
- Managed Team Development
- Oversaw successful training of 10 new team members, enhancing sales skills and efficiency.
- Surpassed Sales Targets
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Timeline
SENIOR SALES MANAGER
PROGRESSIVE AUTOSPORTS
11.2024 - 05.2026
SENIOR SALES MANAGER
LUXURY CART
10.2022 - 11.2024
SENIOR SALES MANAGER
CARS24
10.2020 - 10.2022
AREA SALES MANAGER
CARDEKHO
07.2019 - 07.2020
SENIOR RELATIONSHIP MANAGER
ROHAN MOTORS
06.2017 - 05.2019
SALES EXECUTIVE
TATA MOTORS
06.2014 - 05.2015
MBA/PGDM -
Bharatiya Vidyapeeth Deemed University
B.B.A/ B.M.S -
Institute of Management Studies (IMS)