MYLAVARAPU SHIVATEJA
KHAMMAM
Summary
Seeking a position in an esteemed organization to utilize my skills, innovative ideas and abilities to fulfill organizational needs and also to develop my professional growth
Overview
2
2
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Customer Relationship Executive
Gambit Sports Private Limited
Bangalore
06.2021 - Current
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Developed and updated databases to handle customer data.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Generated, compiled and distributed reports of sales leads and up-sell opportunities.
Business Development Associate
Byjus's
Hyderabad
12.2020 - 06.2021
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Communicated with local organizations to build networks and develop leads.
- Engaged with customers to build business relationships.
Education
B.Tech - Computer Science and Engineering
SRM Institute of Science And Technology
Chennai 07.2015 - 12.2019
Higher Secondary School -
SRI CHAITANYA JUNIOR COLLEGE
06.2013 - 05.2015
Secondary School of Education -
K.K.R GOWTHAMINTERNATIONALSCHOOL
04.2010 - 04.2013
Skills
Communication Skills
Additional Information
- CLOUD BASED SECURED PASSWORD AND CARDLESS ATM MACHINE INTERACTION USING QR CODE Individual contribution -Created a database using MYSQL where we used it to add,access any content and managing the content in the database. -Created the required forms in Android app and added permissions for the app to scan and allow camera access. -Added a feature where the user must connect to wifi in atm machine to enable him/her to make a transaction -Adding user content using mail verification which must be handled manually
Hobbies
Travelling , Movies, Cooking , Outdoor games.
Declaration
I hereby declare that the information given above is true to the best of my knowledge
Timeline
Customer Relationship Executive
Gambit Sports Private Limited
06.2021 - Current
Business Development Associate
Byjus's
12.2020 - 06.2021
B.Tech - Computer Science and Engineering
SRM Institute of Science And Technology
07.2015 - 12.2019
Higher Secondary School -
SRI CHAITANYA JUNIOR COLLEGE
06.2013 - 05.2015
Secondary School of Education -
K.K.R GOWTHAMINTERNATIONALSCHOOL
04.2010 - 04.2013
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