Narinder Dhir
Gurgaon
Summary
Banking and Finance postgraduate and Engineer with 10+ years of experience across Transaction, Commercial, and Retail Banking. Expertise in Trade Finance, Forex, CMS, and Working Capital solutions, with strong relationship management, stakeholder coordination, and business growth support capabilities
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Relationship Manager
Axis Bank Ltd
Gurgaon
08.2023 - Current
- Achieved TxB fee income and SME topline budgets, maintain TAT, and increased limit utilization of TxB customers.
- Managed end-to-end servicing of corporate borrowers, coordinating with Business RMs, Credit, Legal, CDO, and Monitoring teams.
- Supported pre-sanction & post-sanction activities, including site visits, documentation, credit approvals, disbursements, and covenant compliance.
- Coordinated due diligence and collateral processes: title search, valuation, ROC search, security creation/perfection, and lender NOCs.
- Scrutinized borrower documents and shared structured inputs with credit teams for timely credit appraisal.
- Facilitated post-disbursement monitoring, including inspections, stock statements, insurance, ABS, and recovery tracking.
- Supported Trade Finance transactions and ensured TAT adherence and audit compliance.
Trade & Fx Counsellor, Retail Banking Group
IDFC Bank Ltd
Chandigarh
08.2021 - 08.2023
- Achieve income and FCY throughput target for TFX products in respective branches/business.
- Manage portfolio quality through digital activation, product penetration, AMB balance, and desired value.
- Support team in achieving customer acquisition plan.
- Conduct joint and independent calls with sales team (RH, BM, SM & SOs).
- Train sales and relationship team as subject matter expert.
- Cultivate relationships with individual and corporate customers.
- Manage customer-centric operations and ensure customer satisfaction through delivery and service quality norms.
Trade Product Sales Manager-Transaction Banking Group
YES Bank Ltd
Mumbai and Chandigarh
02.2019 - 08.2021
- Achievements in total revenue generation and net fee, impacting top-line business portfolio.
- Meet trade finance-related client requirements through liaison with operations/product.
- Cross-sell trade/treasury products to existing customers.
- Quality client engagement through client meetings with NTP/existing customers.
- Acquisition of new bank clients to grow Trade finance with a focused industry approach.
- Manage sales for Trade Finance suite across select locations/region.
- Acquire new to bank relationships.
Accounts Manager, Commercial Banking Group
ICICI Bank Ltd
Mumbai
05.2017 - 01.2019
- Acquire new relationships and track utilization and limits.
- Achieve Fee, NII, and Float targets.
- Onboard new products and increase bank line business.
- Plan and strategize for tapping new clients through various channel.
- Drive corporate engagement, deepen relationships, and increase wallet share.
- Explore cross-sell opportunities and implement business strategies for predefined goals.
- Monitor and maintain high service levels and bridge service gaps.
- Activate clients on the latest online platform for transaction banking.
- Add dividend and escrow account deals to the Bank's portfolio.
Customer Service Manager(operations)
ICICI Bank Ltd
Mumbai
11.2015 - 04.2017
- Worked across roles in Mega Branch including serving as a Customer Service Manager responsible for managing general banking operations and CMS operations for commercial banking clients.
Education
Post Graduate Diploma - Banking and Finance
Manipal University
Bangalore01.2015
Bachelor of Engineering and Technology - Electronics and Communication
Punjab Technical University
Jalandhar01.2014
Higher Secondary Education -
CBSE
Delhi01.2010
Senior Secondary Education -
PSEB
Chandigarh01.2008
Skills
- Trade Finance & Forex Sales Support
- Credit Operations Supporting Business Growth
- Cash Management Solutions (CMS) for Corporate Clients
- Corporate Relationship Development & Account Management
- Stakeholder Engagement for Deal Closure & Execution
- Portfolio Utilization & Revenue Support
Certification
Certified in foreign exchange operations by IIBF
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Native
Native
Timeline
Service Relationship Manager
Axis Bank Ltd
08.2023 - Current
Trade & Fx Counsellor, Retail Banking Group
IDFC Bank Ltd
08.2021 - 08.2023
Trade Product Sales Manager-Transaction Banking Group
YES Bank Ltd
02.2019 - 08.2021
Accounts Manager, Commercial Banking Group
ICICI Bank Ltd
05.2017 - 01.2019
Customer Service Manager(operations)
ICICI Bank Ltd
11.2015 - 04.2017
Post Graduate Diploma - Banking and Finance
Manipal University
Bachelor of Engineering and Technology - Electronics and Communication
Punjab Technical University
Higher Secondary Education -
CBSE
Senior Secondary Education -
PSEB