N. MANIKANDAN
Senior Process Expert - SCM
Chennai
Summary
Seasoned logistics and documentation professional with over 8 years of dedicated service at Maersk Global Service Centre. Specializes in import/export documentation, customs liaison, pricing strategies, and building strong customer relationships. Recognized for delivering accurate and timely services in fast-paced environments. Proficient in MS Office and Tally ERP 9, committed to excellence and customer satisfaction.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
2
2
Languages
Work History
Senior Process Expert
Maersk Global Service Centre
02.2013 - Current
- Led end-to-end 4PL operations, managing integrated logistics solutions across multiple 3PL providers, enhancing supply chain visibility and reducing lead times.
- Collaborated with clients and carriers to design and implement 4PL strategies, resulting in on-time delivery metrics and optimized freight spend.
- Handled the booking and confirmation and tracking of customer shipments from origin port to destination port
- Managed import documentation from arrival notice to Spain manifest submission.
- Handled shipping coordination for Maersk, Safmarine, and SeaLand.
- Sent container and shipment details to Spanish customs and issued arrival notices to customers via multiple channels.
- Verified and assigned pricing for shipments; submitted MTDI for customs clearance.
- Executed export documentation processes (SCIR, SCID) and ensured timely notifications.
- Ensured compliance by following up on missing consignee details, minimizing delays and additional costs.
- Champ of the Month – 4-time recipient for performance excellence.
- Going Extra Mile Award – Recognized 3 times for outstanding productivity and accuracy.
- Team Care Excellence Award – For maintaining 100% TAT consistently.
Education
B.Com - Commerce
Dhanraj Baid Jain College
Higher Secondary - undefined
Savithri Ammal Higher Secondary School
Secondary School - undefined
P.S. Higher Secondary School
Skills
- Import and export documentation management
- Shipping compliance management
- Client communication expertise
- Invoice tracking and processing
- MS Office
- Tally ERP 9
Accomplishments
- Champ of the Month – 4-time recipient for performance excellence.
- Going Extra Mile Award – Recognized 3 times for outstanding productivity and accuracy.
- Team Care Excellence Award – For maintaining 100% TAT consistently.
Timeline
Senior Process Expert
Maersk Global Service Centre
02.2013 - Current
Higher Secondary - undefined
Savithri Ammal Higher Secondary School
Secondary School - undefined
P.S. Higher Secondary School
B.Com - Commerce
Dhanraj Baid Jain College
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