
Results-driven PMO with over 8 years of experience in strategic planning, governance, and resource management. Demonstrated ability to lead cross-functional teams, streamline processes, and implement best practices to ensure successful project delivery. Proven track record in managing large-scale projects, overseeing contract approvals, and driving cost-saving initiatives.
• Established and enforced project governance frameworks, ensuring compliance with company policies and regulatory requirements.
• Managed allocation and scheduling of project resources, optimizing utilization and ensuring timely project completion.
• Collaborated with finance and accounting teams to reconcile invoices with accounts receivable and ensure accurate financial reporting.
• Streamlined the process of client invoice preparation, resulting in a 20% reduction in processing time and enhanced accuracy by 30%.
• Ensured all contracts, work orders, and purchase orders were accurately tracked and efficiently processed through the approval workflow, maintaining compliance and operational efficiency.
• Executed comprehensive quarterly training sessions for various departments, achieving 100% on-time completion and improved team performance metrics by 40% across the board.
• Collaborated with project managers to align effort forecasts with project schedules and milestones
• Managed the successful invoicing of over 50 projects, averaging 10M to 20M per quarter, ensuring accuracy and timeliness in financial reporting.
• Optimized resource management practices, ensuring an optimal mix of skills across projects and reducing bench time by 30%.
• Reviewed and verified billing information, resolving discrepancies and ensuring alignment with project budgets and client agreements.
• Monitored and followed up on onboarding progress, providing support and resources as needed to ensure successful integration.
• Led the off-boarding process for departing employees, ensuring all company property was returned and access to systems was revoked.
• Implemented best practices in ServiceNow for tracking and documenting all changes, resulting in improved traceability and audit readiness
Project Management
Change management
Resource Management
MS office
Analytical Skills
Team Coordination
Timely Response Recognition
Received client appreciation for consistently providing timely and accurate responses to inquiries, enhancing client satisfaction and trust
Financial Closure Excellence
Received appreciation for dedication and extended hours during financial closure, ensuring timely and accurate completion of all financial reports..
Internal Training Program Innovator
Created an internal training program that upskilled 100+ employees, enhancing their project management capabilities and contributing to a 20% increase in project success rates.