NADEEM IQBAL
Dubai
Summary
Well-versed in recruiting, developing and managing teams of 20 professionals focused on achieving monthly objectives. Excellent training, recordkeeping and process improvement abilities. Quality-driven and service-oriented with demonstrated success in refocusing operations, simplifying approaches and strengthening teams to meet challenging business objectives.
Overview
23
23
years of professional experience
Work History
Assistant Team Leader
Finmart (First Abu Dhabi Bank/ Dubai Islamik Bank)
Dubai
12.2025 - Current
- Managing a team of ten banking executives or sales officers Handling customer service escalations
- Driving , loans, Personal Loans, credit card, sales Monitoring branch operations and compliance
- Achieving monthly business targets
- Training and mentoring junior staff
- Preparing MIS reports and performance tracking
- Meeting monthly and quarterly targets decided as per management
- Maintaining profit and loss management of the team
Senior Area Head / VP
ANDROMEDA India
, India
07.2023 - 10.2025
- Analyzed key performance indicators to identify trends and areas for improvement within the department
- Planned and implemented growth strategies.
- Revamped outdated operational procedures which positively impacted overall workflow efficiency within the area.
- Managed vendor relations, negotiating contracts to secure favorable terms for the company.
- Mentored junior staff members, providing guidance on best practices and industry standards.
Senior Area Manager
Pioneer Corporate India
, India
06.2016 - 06.2023
- Pitching Right Product according to the customers' needs.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly
- Achieved YTD target
- 200% for 2023-2024
- 170% for 2024-2025
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Boosted team performance by implementing effective communication and collaboration strategies
- Established strong relationships with key clients, driving customer satisfaction, and retention
- Led regional sales meetings to discuss progress, evaluate strategies, set goals collectively, increasing motivation levels significantly.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans
CSO
RAK BANK DUBAI
Dubai
09.2013 - 02.2016
- Collaborated with senior leadership to develop effective emergency response plans, increasing overall organizational preparedness.
- Improved company security measures by implementing innovative risk assessment strategies and policies.
- Analyzed data from various sources to identify trends in security threats, informing proactive countermeasures against potential risks.
- Maintained compliance with industry regulations by conducting regular audits and developing action plans for improvement areas.
- Dubai, United Arab Emirates
Team Leader
ABU DHABI ISLAMIC BANK
Dubai
02.2011 - 08.2013
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Achieved YTD target
- 100% for 2011-2012
- 120% for 2012 -2013
- Dubai, United Arab Emirates
Relationship Manager
Abu Dhabi Commercial Bank
DUBAI
12.2007 - 12.2010
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Achieving highest number or cross selling business sme cards in the year 2008 in Emirates
- Got Increment and position as a Team Leader in the year 2009
- Achieved YTD target
- 60% for 2016-2017
- 80% for 2017-2018
- 100% for 2019-2020
- 90% for 2020-2021
- 130% for 2021-2022
- 170% for 2022-2023
- Achieved YTD target
Assistant Team Leader
First Gulf Bank-Dubai
Dubai
12.2005 - 11.2007
- Worked with customer service to handle escalated customer issues.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Achieved highest number of cards for the year 2005-2006
- Completed YTD target 150% for the year 2005-2006
- Dubai, United Arab Emirates
Assistant Accountant
Abu Dhabi National Hotel-Abu Dhabi, UAE
Abu Dhabi
01.2003 - 11.2005
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Developed strong relationships with vendors by fostering environment of trust.
- Abu Dhabi, United Arab Emirates
Education
certificate - Retail Finance
Finance House
Dubai01-2012
Bachelor of Commerce -
University Of Calcutta
Kolkata, India10-1998
Skills
- Microsoft Office
- Microsoft Word
- Internet
- Computer Proficiency
- Tally-Accounting Software
Languages
English
Proficient
C2
Arabic
Proficient
C2
Hindi
Proficient
C2
Urdu
Advanced
C1
Bengali
Advanced
C1
Achievements
- Achieved highest number of S M E cards in Dubai region from in October 2008
- Highest revenue generator in Andromeda India
Timeline
Assistant Team Leader
Finmart (First Abu Dhabi Bank/ Dubai Islamik Bank)
12.2025 - Current
Senior Area Head / VP
ANDROMEDA India
07.2023 - 10.2025
Senior Area Manager
Pioneer Corporate India
06.2016 - 06.2023
CSO
RAK BANK DUBAI
09.2013 - 02.2016
Team Leader
ABU DHABI ISLAMIC BANK
02.2011 - 08.2013
Relationship Manager
Abu Dhabi Commercial Bank
12.2007 - 12.2010
Assistant Team Leader
First Gulf Bank-Dubai
12.2005 - 11.2007
Assistant Accountant
Abu Dhabi National Hotel-Abu Dhabi, UAE
01.2003 - 11.2005
certificate - Retail Finance
Finance House
Bachelor of Commerce -
University Of Calcutta