Nadia Anjum

• Work with the customers during their onboarding, migration, release, hyperforce, peak period etc
• Delivered training on deployments, asynchronous data processing, managing data through reports and dashboards, etc., to enable the larger group
• Worked on the high priority cases

• Part of the Signature Industry pillar, and assisted customers with their issues related to Sales Cloud Development, core Salesforce, etc. Currently working as a part of APAC sales cloud team
• Worked with the internal CCE/TMP teams on bug fixes, product enhancements, etc.
• Reviewed the customer's code and implementation, and worked with them on enhancements.

Analyzed and developed technical and functional specifications

• Performed regular data validation and cleansing, optimizing data base quality standards
• Specified user access levels for various segments to protect database integrity and company information
• Worked on Data Migration tool-Data Loader for importing historical order data
• Experienced in developing Apex Triggers to automate business processes and enforce data integrity within Salesforce
• Skilled in creating and implementing Flows and improve user experience in Salesforce Integration process
• Projects : Peter Millar, Worked on Data Migration tool-Data Loader for importing historical order data, Experienced in developing Apex Triggers to automate business processes and enforce data integrity within Salesforce, Skilled in creating and implementing Flows and improve user experience in Salesforce Integration process