Nadia Shaikh
Mumbai
Summary
Dynamic professional with extensive experience at Standard Chartered Bank, excelling in regulatory compliance and data analysis. Proven track record in enhancing process efficiency and fostering collaboration. Adept at communication and decision-making, I consistently drive team performance and achieve compliance goals, ensuring the bank's integrity and reputation are upheld.
Overview
24
24
years of professional experience
Work History
Manager
Standard Chartered Bank
06.2021 - Current
- Responsible for ensuring the institution remains compliant. Its goal is defined, and it is to ensure the bank functions within regulation, thus preserving its integrity and reputation in the industry.
- Submission of raw or summary data needed by regulators to evaluate a bank's operations and its overall health, thereby determining the status of compliance with applicable regulatory provisions.
- Data Compilation: Collect and compile financial data from diverse sources within the bank. Ensure adherence to regulatory requirements.
- Regulatory reporting: SMA ME & Retail -Monitoring special mention accounts in retail banking and customer products.
- Asset Price Monitoring System (APMS) -Ensure they meet regulatory conditions.
- Annual Priority Sector Lending (APSL) - Adherence to lending targets in specified sectors.
- Cards IBS NRI/RBS – To ensure the business line and risk management factors associated with various cardholder profiles outside India are align.
- CRILC - Data on outstanding credit exposures for compliance with credit risk policies.
- Legal Audit - Title of Loans- Ensures that all loan titles are legally sound and compliant with applicable laws.
- RBS Data Point-Part of the Risk Based Supervision initiative, focusing on risk management.
- Regulatory Compliance: Ensuring compliance with regulatory requirements set forth by relevant authorities, such as central banks, financial regulatory agencies, and credit bureaus.
- Report Generation: Generating periodic reports, such as monthly, quarterly, and annual financial statements, in accordance with regulatory guidelines and deadlines.
- Data Analysis: Analyzing financial data to identify trends, anomalies, and discrepancies.
- Quality Assurance: Conducting thorough reviews and audits of financial data to ensure accuracy, completeness, and consistency.
- Communication: Communicating with internal stakeholders, such as finance teams, risk management departments, and senior management, to provide updates on regulatory reporting activities and address any issues or concerns.
- Relationship Management: Building and maintaining relationships with external stakeholders, including regulatory authorities, credit bureaus, and auditors.
- Process Improvement: Identifying opportunities for process improvement and efficiency enhancement within the regulatory reporting function.
Asst Vice President
Spocto
01.2019 - 05.2021
- Company Overview: Spocto is one of the leaders in Digital Collection.
- Client Handling: Currently coordinating with all major clients (SBI, AXIS, KOTAK, BAJAJ), connecting with clients on regular basis to keep the team updated on any policy changes.
- Daily and Monthly reports: Publishing daily and monthly reports to drive team to achieve target, sending daily feedback reports to client.
- Recruitment & Training: Ongoing recruitment & Training to ensure enough back fill for BPU team.
- Handling operations: Handling entire operations of both technical and BPU team, driving team for performances.
- Data Analysis: Data analysis post-closing to understand loopholes and hurdles to get to the target.
- Billing data generation: Monthly bill generation and coordinating with clients so there are no errors and query on bill raised.
- Monthly Reviews: Monthly Reviews with stake holders & Directors on pre and post allocation.
- Spocto is one of the leaders in Digital Collection.
Senior Manager
ONEMI PVT LTD (KISSHT)
10.2018 - 01.2019
- Responsible for consumer product collections portfolio and handling Bucket Zero 2, 3 and NPA allocation.
- Team Handling: Handling Zero bucket pool retail and Flipkart (30,60&90 DPD), Looking after the entire team performance.
- Maintaining Daily DRR of the team: Team Performance reviewed on daily basis to achieve daily DRR.
- Daily & Monthly Reports: Updating daily & Monthly reports, Daily MIS and productivity reports to ensure the team is on track.
- Training and Development: Trainings arranged to ensure staff abide to client code of conduct policy.
Senior Manager
PAYMASTER (BANK RECOVERY AGENCY)
10.2017 - 09.2018
- Portfolio: Axis Referral cards, Genpact cards, Genpact Personal Loans, Axis only calling pan India, Bajaj (Consumer finance) & SBI Cards.
- Team Handling: Team consists of 5 Team leaders, 20 Tele callers and 45 executive reporting directly.
- Smooth Operations on floor and field: Ensure coordination on field and in-house team.
- Monitoring Escalations and taking timely action against variations: Random monitoring done to avoid escalations.
- One point of contact for all the clients: Single contact for all the clients so they don’t get any run around.
SENIOR BANK COORDINATOR
BILKISH ASSOCIATES PVT LTD
06.2016 - 09.2017
- Handling whole portfolio of recovery accounts of DUBAI BANK.
- Co-coordinating with the customer for settling accounts for credit card, personal loan, auto loan etc.
- Preparing MIS of Bank Portfolio, which includes segregation of Workable and non-workable for presentation in every 15 days to higher management.
Assistant Manager
Hongkong & Shanghai Banking Corporation (H.S.B.C)
02.2006 - 11.2009
- Tele calling on all delinquent customer for Credit Cards.
- Co-ordinate with pick up agencies for North and West Zone.
- Achieving the set targets monthly.
Head Administration
Leading Edge. (Event Management Company)
08.2006 - 12.2006
- Maintaining the Accounts of the company.
- Handling the Project in Terms of Money.
- Closing the Account of each Project Once it is End.
Policy Consultant
Life Insurance Co-operation of Life. (LIC)
07.2001 - 03.2003
- Innovative, Initiative, Good sales skill and Product knowledge.
- Explaining Policy to Customer.
- Completing the sales target of Policy by every month end.
Education
B.Com. -
S.N.D.T University
Mumbai01.2006
Skills
- Verbal and written communication
- Decision-making
- Software proficiency
- Empathy and patience
- Flexibility
- Open-mindedness
- Prioritization
- Deadline management
- Accuracy
- Proofreading
- Collaboration
- Innovation
- Design skills
Languages
- English
- Hindi
Hobbies and Interests
Cooking
Personal Information
- Date of Birth: 07/25/83
- Marital Status: Widow
Work Experience
- Standard Chartered Bank, Manager, 06/07/21, Present, Responsible for ensuring the institution remains compliant. Its goal is defined, and it is to ensure the bank functions within regulation, thus preserving its integrity and reputation in the industry.
- Spocto, Asst Vice President, 01/2019, 05/2021, Spocto is one of the leaders in Digital Collection post my joining we started on Digital and Manual collection both.
- ONEMI PVT LTD (KISSHT), Senior Manager, 10/2018, 01/2019, Responsible for consumer product collections portfolio and handling Bucket Zero 2, 3 and NPA allocation.
- PAYMASTER (BANK RECOVERY AGENCY), Senior Manager, 10/2017, 09/2018, Portfolio: Axis Referral cards, Genpact cards, Genpact Personal Loans, Axis only calling pan India, Bajaj (Consumer finance) & SBI Cards.
- BILKISH ASSOCIATES PVT LTD, SENIOR BANK COORDINATOR, 06/2016, 09/2017, Handling whole portfolio of recovery accounts of DUBAI BANK.
- Hongkong & Shanghai Banking Corporation (H.S.B.C), Assistant Manager, 02/2006, 11/2009, Tele calling on all delinquent customer for Credit Cards.
- Leading Edge (Event Management Company), Head Administration, 08/2006, 12/2006, Maintaining the Accounts of the company.
- Life Insurance Co-operation of Life (LIC), Policy Consultant, 07/2001, 03/2003, Innovative, Initiative, Good sales skill and Product knowledge.
Timeline
Manager
Standard Chartered Bank
06.2021 - Current
Asst Vice President
Spocto
01.2019 - 05.2021
Senior Manager
ONEMI PVT LTD (KISSHT)
10.2018 - 01.2019
Senior Manager
PAYMASTER (BANK RECOVERY AGENCY)
10.2017 - 09.2018
SENIOR BANK COORDINATOR
BILKISH ASSOCIATES PVT LTD
06.2016 - 09.2017
Head Administration
Leading Edge. (Event Management Company)
08.2006 - 12.2006
Assistant Manager
Hongkong & Shanghai Banking Corporation (H.S.B.C)
02.2006 - 11.2009
Policy Consultant
Life Insurance Co-operation of Life. (LIC)
07.2001 - 03.2003
B.Com. -
S.N.D.T University
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