Naganath Uttareshwar Shete
Team Lead
Solapur
Summary
Results-driven Logistics and Operations Leader with over 8 years of expertise in first-mile and last-mile logistics, hub operations, and inventory management within top-tier e-commerce platforms, including Amazon. Proven ability to optimize supply chain processes while upholding zero-tolerance compliance (ZTP) standards. Effectively manages cross-functional teams to enhance operational efficiency. Demonstrated proficiency in budget control, vendor management, cash reconciliation, and key performance indicator (KPI) tracking, all aimed at delivering exceptional customer satisfaction. Committed to leveraging analytical skills and industry knowledge to drive continuous improvement and achieve organizational goals.
Overview
2
2
Certifications
11
11
years of professional experience
Work History
Team Leader
ElasticRun Pvt. Ltd.
01.2024 - Current
- Oversee complete station workflows for major e-commerce client Amazon, driving high delivery output and managing day-to-day station logistics.
- Direct operations across two delivery hubs, keeping performance matrix standards high and making daily station execution smoother.
- Lead end-to-end First Mile and Last Mile delivery processes, actively tracking and improving Health Card metrics across both hubs.
- Handle station scheduling, inventory reconciliation, and manpower planning to ensure seamless distribution across rural delivery networks.
- Manage delivery associate (Wish Master) operations, including daily load assignments, capacity planning, and payout processing to boost on-time performance.
Team Leader – Hub Operations
Flipkart
07.2020 - 01.2024
- Ran daily hub operations while keeping the team strictly aligned with 100% Zero Tolerance Policy (ZTP) standards and standard SOPs.
- Optimized route assignments and daily resource utilization to keep Cost Per Shipment (CPS) within strict budget limits.
- Conducted periodic stock audits, managed inventory reconciliations, and handled cash deposits accurately in the ERP system.
- Created operational performance dashboards for Area Managers to quickly identify bottleneck root causes and implement fix solutions.
- Solved complex customer escalations fast and coached hub associates to meet key delivery KPIs.
Office Assistant
Bank of Baroda
03.2016 - 08.2017
- Provided back-office administrative support, handled schedules, and processed expense reports using the Concur platform.
- Ran quarterly security and system access reviews to comply with strict public sector banking audit guidelines.
- Maintained training logs for floor employees and coordinated onboarding and offboarding steps for new staff.
Education
Master of Business Administration (MBA) - Marketing
Pune University
01.2026
Higher Secondary Certificate (HSC) & Secondary School Certificate (SSC) - undefined
Maharashtra State Board
Bachelor of Commerce (B.Com) - undefined
Pune University
01.2020
Skills
- First-Mile & Last-Mile Operations
- Station & Hub Management
- Supply Chain Optimization
- Inventory & Stock Audits
- Budget Control
- Cost Per Shipment (CPS) Optimization
- Cash Reconciliation
- SOP & ZTP Compliance
Certification
Course on Computer Concepts (CCC), Gurukrupa Institute, 2017
Core Competencies
First-Mile & Last-Mile Logistics, Dual-Station Management, Route Planning, Inventory & Stock Audits, Cost Per Shipment (CPS) Reduction, Station Health Card Metrics, Cash Reconciliation, SLA Management, Shift Planning, Delivery Associate Payouts & Load Allocation, Conflict & Escalation Resolution, ERP Logistics Software, MS Office, Concur Systems, Windows OS (XP/7/10)
Timeline
Team Leader
ElasticRun Pvt. Ltd.
01.2024 - Current
Team Leader – Hub Operations
Flipkart
07.2020 - 01.2024
Office Assistant
Bank of Baroda
03.2016 - 08.2017
Bachelor of Commerce (B.Com) - undefined
Pune University
Higher Secondary Certificate (HSC) & Secondary School Certificate (SSC) - undefined
Maharashtra State Board
Master of Business Administration (MBA) - Marketing
Pune University