Naga Sri Lakshmi Rella

I am a Network Engineer with 3 years of experience in resolving hardware and software implementation, configuration, troubleshooting, infrastructure and security issues and concerns. Led teams of 2 to 5 people in reducing down-time, improving network speeds and reducing costs. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

• Received “Accenture Growth Catalyst” Award in individual category, issued in Dec 2023. This award recognizes contribution in creating incredible value for our clients in key growth priority areas.

• Microsoft Certified: Azure Fundamentals (AZ-900) Earned certification demonstrating foundational knowledge of cloud services and how those services are provided with Microsoft Azure.
• Microsoft Certified: Azure Administrator Associate (AZ-104) Achieved associate-level certification for expertise in implementing, managing, and monitoring an organization’s Microsoft Azure environment.

• Service Desk, Service NOW, Zabbix, Cosmos, Grafana, Splunk, ISE, Jenkins

• Project Management, Public Relations, Teamwork, Time Management, Leadership, Effective Communication, Critical Thinking, Coaching.

• I am an energetic young lady with a passion for exploring the world and immersing myself in diverse cultures. I enjoy dancing and singing as creative outlets, allowing me to express myself and connect with others. My curiosity drives me to think outside the box and embrace new experiences.

• Kho-Kho Athlete, State Kho-Kho Association
• Skilled in Dance Performance
• Painting and Decorating, Good Painter Academy

• Network Maintenance

 I provided end-to-end solutions for network and IT infrastructure challenges at a leading airlines company. My responsibilities included resolving network security issues and managing firewall upgrades to safeguard sensitive data and enhance protection measures. I addressed location device site issues to ensure seamless operations across various locations and managed WiFi access, resolving connectivity issues to guarantee reliable service for users. Additionally, I troubleshot application and URL access problems to maintain continuous access to essential business tools. I was also involved in configuring and implementing network and security systems, contributing to the overall efficiency and security of the airline’s IT infrastructure.

• I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.