Summary
Overview
Work History
Education
Skills
Achievements
Certification
Affiliations
Languages
Proficiency
Personal Details
Timeline
Generic

Nagendra Pal

Gurgaon

Summary

A dedicated professional with proficiency in mastering Supply Chain Management, Logistics, Warehouse Management, and Vendor Engagement situations, highly knowledgeable in a wide variety of professional disciplines with a focus on a reputed organization in the E-commerce Sector in DelhiNCR

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager, CDIT Operations (Distribution Center)

Reliance Digital
Farukhnagar, Haryan
02.2023 - Current
  • Leading DC operations for Reliance Digital at Haryana location and ensuring customer satisfaction with accurate and on-time delivery.
  • Spearheaded P&L of the biggest DC PAN India (Manpower Costing, Facility Costing, Consumable Costing, Transportation Costing being the major heads)
  • Identified process bottlenecks and recommended changes to improve the workflow at the asset level.
  • Drove operational excellence by collaborating with multiple stakeholders (NHQ/ Planning/Sales/Transport/3PL Vendor)
  • Managed effective distribution of CDIT material through multiple channels including B2B and B2C platforms as well as business formats like G&G, JMD, and PBG in the Delhi/NCR region.
  • Led a large team in the successful completion of critical-to-business projects, ensuring continuous improvement.
  • Planning delivery network for improved SLAs and optimized cost.

Manager (WH & Hub Ops Food & Non-Food)

Udaan
Pataudi, Haryana
06.2019 - 02.2023
  • Managing the Food & Non-Food Operation.
  • Establishing standards and procedures to monitor performance excellence and the KPI.
  • Managed stakeholders in various departments such as Transport, First Mile, Last Mile, MHs, Admin, HR, ND, Planning Category and BDs.
  • Ensuring environmental health and safety while maintaining 5s in the organization.
  • Migrating warehouses with 0% inventory loss and escalation delivery failure; reduced operational complexity through process standardization & effective issues resolution.

Hub Incharge II

Flipkart
Delhi
08.2015 - 06.2019
  • Optimized productivity and performance of Mother Hub Operation
  • BBD planning in terms of MP, Asset, and operation.
  • Achieved SLA-Breach 60 goal by reducing CPD Breach, MH Breach, Local Breach, missort & Misroute errors.
  • Trained employees on new or changed process, focusing on 5S and Basic Lean Awareness..
  • Managed end-to-end shipment processing, ensuring smooth transition from inward to handover phase with 3PL partners like Bluedart, Delhivery, Ecom, and DotZot.
  • Managed external client shipments for prominent e-commerce companies such as Myntra, Jabong, Paytm, Healthkart, Voonik and Tata Cliq.
  • Managed stakeholder relationships, collaborating with line haul to ensure efficient vehicle arrangement and placement for timely delivery.

Executive

Flipkart
Gurgaon
08.2014 - 06.2015
  • Inventory Handling.
  • P2D adherence.
  • Team Building
  • Training & Implementation of 5S

Education

MBA - Finance & Marketing

Jhunjhunwala Business School
Faizabad
07-2011

Bachelor of Arts - English Education

CSJM University
Kanpur
06-2007

Skills

  • Process Excellence
  • Operations Management
  • Strategic Planning & Implementation
  • Network Planning
  • People Management
  • Forward & Reverse logistics

Achievements

Manager, Reliance Digital

  • Saved Rs. 13 Lacs (yearly) by restructuring manpower deployment in the DC in April’24.
  • Improved the NPS score from Amber to Green rating ~85%.
  • Saved Rs. 70Lacs (Yearly) by restructuring of OT format.

Manager, Udaan

  • Planned two shift operations resulting in an 18 MP reduction and a cost saving of 2.93Lac (Monthly)
  • Implemented reuse of consumable eyelet bags and brand packaging, resulting in a material cost saving of approximately 19Lac (Yearly).
  • Vehicle utilization and route planning for national and zonal route to optimize the space and cost- approx. 90Lac.
  • Maximized efficiency by conducting analysis on loss, exceptions,breaches,cost control,and performance matrix for North 5 MH as a Zonal analyst.
  • Successfully managed facility setup projects in both Lucknow and Ghaziabad, ensuring smooth handover of facilities.

Hub Incharge II, Flipkart

Experienced to set up a Flex facility (around 1.64 Lakh Sq) by handling 2.4Lac average load which max 3.64Lakh in BBD.

Certification

  • Certificate of new idea generation from IIM Lucknow.
  • Certificate of one day workshop from PHD CHAMBER Delhi.

Affiliations

  • A STUDY OF USER SATISFACTION OF TELECOM SERVICE PROVIDERS IN FAIZABAD.
  • BETA ESTIMATION OF BSE 30 COMPANIES.
  • CONSUMER BEHAVIOR AND SATISFACTION LEVEL DERIVED BY THE USER OF CLINIC PLUS.
  • ESTIMATING THE LENGTH OF A SUPPLY CHAIN FOR AN FMCG COMPANY.
  • WORKING CAPITAL ANALYSIS OF BSE -30 COMPANIES.

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Proficiency

  • Elementary user of HMS/ERP/FLO and SAP for the entire operation of warehouse and MotherHub.
  • Proficient in MS- Office and Internet browsing.

Personal Details

Date of Birth : 12th febuary 1985
Father’s Name : Shri Sher Bahadur Pal

Mother's Name : Smt Kamlesh Pal
Nationality : Indian
Marital Status : Married

Timeline

Manager, CDIT Operations (Distribution Center)

Reliance Digital
02.2023 - Current

Manager (WH & Hub Ops Food & Non-Food)

Udaan
06.2019 - 02.2023

Hub Incharge II

Flipkart
08.2015 - 06.2019

Executive

Flipkart
08.2014 - 06.2015

MBA - Finance & Marketing

Jhunjhunwala Business School

Bachelor of Arts - English Education

CSJM University

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Nagendra Pal