Nagendra Kumar
Associate Project Lead
Mysore
Summary
Dynamic IT professional with a proven track record at Unilog Content Solutions, excelling in network administration and user support. Adept at optimizing system performance and enhancing communication through effective asset management. Committed to continuous improvement and skilled in EPABX administration, ensuring seamless operations and robust security protocols.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Associate Project Lead
Unilog Content Solutions Pvt Ltd.
Mysore
03.2010 - 04.2025
- Proficient in managing and maintaining network infrastructure, including LAN/WAN, routers, switches, and firewalls. Experienced in network monitoring, troubleshooting, and performance optimization to ensure system availability.
- Skilled in user support, security protocols, and documentation. Adept at implementing and administering network policies and procedures. Committed to continuous learning and adapting to evolving technologies.
- Proficient in diagnosing, troubleshooting, and resolving hardware issues for laptops and desktops. Experienced in component replacement, upgrades, and system maintenance. Skilled in operating system installation, configuration, and software support. Adept at providing technical assistance to end-users and documenting solutions. Familiar with various hardware vendors and specifications.
- Experienced in the routine maintenance, troubleshooting, and repair of CCTV systems, including analog and IP cameras. Proficient in diagnosing and resolving hardware and software issues, ensuring optimal system functionality. Skilled in cable management, lens adjustments, and system configuration. Familiar with various CCTV brands and recording equipment. Committed to maintaining system reliability and security.
- Experienced in the maintenance, troubleshooting, and repair of EPABX (Electronic Private Automatic Branch Exchange) systems. Proficient in diagnosing and resolving hardware and software issues to ensure seamless communication. Skilled in managing extensions, voice mail, call routing, and other system features. Familiar with various EPABX brands and configurations. Committed to maintaining reliable internal and external communication systems.
- Proficient in the maintenance, troubleshooting, and repair of biometric systems (fingerprint, facial recognition, etc.) and associated server infrastructure. Experienced in ensuring system uptime, data integrity, and security protocols. Skilled in hardware diagnostics, software updates, and user management for both biometric devices and servers. Familiar with relevant security standards and best practices.
- Experienced in managing the lifecycle of organizational assets, including procurement, tracking, maintenance, and disposal. Proficient in maintaining accurate asset records and conducting regular audits. Skilled in identifying cost-saving opportunities and optimizing asset utilization. Familiar with inventory management systems and reporting. Committed to ensuring accountability and efficient asset management practices within the organization.
- Hands-on expertise in configuring and managing WiFi infrastructure, including access points, controllers, and antennas. Skilled in performing site surveys, optimizing signal strength, and resolving interference issues. Proficient in implementing and managing VLANs and QoS for wireless networks. Familiar with network monitoring tools for WiFi performance analysis.
- Proficient in the administration, maintenance, and troubleshooting of Active Directory environments. Experienced in managing user accounts, groups, organizational units (OUs), and Group Policy Objects (GPOs). Skilled in ensuring network security, user authentication, and access control through AD. Familiar with domain controllers, DNS, DHCP, and other related services. Committed to maintaining a stable and secure directory service.
System Administrator
Software Paradigms Pvt Ltd
Mysore
01.2002 - 01.2008
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Experienced in the administrative aspects of electrical projects and maintenance, including planning, scheduling, and documentation. Proficient in managing permits, compliance, and safety regulations related to electrical work. Skilled in coordinating with technical teams, vendors, and stakeholders. Familiar with electrical codes and standards relevant to India. Committed to ensuring efficient and safe electrical operations.
- Experienced in the administration, maintenance, and troubleshooting of DG sets and UPS systems to ensure uninterrupted power supply. Proficient in performing routine checks, fuel management (for DG), and battery maintenance (for UPS). Skilled in identifying and resolving operational issues, coordinating repairs, and maintaining relevant documentation. Familiar with power load management and safety protocols for both systems.
Education
Bachelor of Commerce - Commerce
Maharaja Evening College
Mysore 11.2001 - 11.2004
ITI in Electronics - Electronics
NIIE College
Mysore 08.1999 - 07.2001
Skills
EPABX administration
Network administration
User support
Asset management
CCTV Management
Biometric system administration
Laptop Hardware trouble shooting
Electrical administration
Active directory administration
Timeline
Associate Project Lead
Unilog Content Solutions Pvt Ltd.
03.2010 - 04.2025
System Administrator
Software Paradigms Pvt Ltd
01.2002 - 01.2008
Bachelor of Commerce - Commerce
Maharaja Evening College
11.2001 - 11.2004
ITI in Electronics - Electronics
NIIE College
08.1999 - 07.2001
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